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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

March 29, 2023

Appreciated the fast response to questions and thoroughness of the care. Both Michael at the desk and Jesse mechanic were great. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobson
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 29, 2023

Chad help me and my wife pick the right car. He was very knowledgeable and all the features of the car. I highly recommend Chad if anyone is looking to buy a new car. More

by EMILIO861
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. I am delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

March 29, 2023

The service guy Joe Kyttle was exceptional, polite and professional. Only downside was the wait time was longer than estimated. More

by AUBUCHON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. I'm glad Joe was able to help, and we hope to see you again! Mark Grossman, Service Manager

March 29, 2023

My service rep, Joe Kyttle, went over and above to help resolve an issue with my engine splash shield, even though I was from out of town and didn’t have an appointment. He was very approachable, personab More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic who reattached my engine splash shield , Joseph Kyttle
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Joe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

March 29, 2023

My recent experience with the service department team at Lithia Toyota was again, top notch... More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

March 29, 2023

He didn’t know anything about the vehicle he was selling me. He had to google everything and I could have done that. Didn’t even offer to help me move things from my trade in to the new vehicle. Even other More

by CHI32TOWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Vevera
Apr 01, 2023 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Troy Kloke, General Sales Manager

March 29, 2023

Julia and her manager are awesome to work with and them alone makes it where I want to come back. More

by BRETTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Knuepel, Julia Hamar
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

March 29, 2023

Luis was great at communicating and although he wasn’t available once we got to the dealership he put us in great hands with Tyler! More

by Whitney Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Orlow, John Matthew Uri, Luis Rodriguez
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Tyler was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

March 28, 2023

Overall purchase, which had to be ordered, went smoothly and Charlie was very good at keeping us in the loop during the waiting time for the car to be delivered and we enjoyed working with him. However, More

by NITRAMM502
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Charlie Whitley
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

March 26, 2023

David was very easy to work with and make me feel like I was making the right decision. More

by NIKS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solorio
Mar 27, 2023 -

Lithia Toyota of Medford responded

It's great to hear that David was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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