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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

March 22, 2023

Everyone was great! It has been many years since we had bought a new car and we were not looking forward to it. The experience was awesome! We would recommend them to More

by JBARNES13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave, John Matthew Uri, Troy Kloke
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Mar 23, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 22, 2023

The dealership handled my problem with high priority and fast acting and they take there job seriously More

by BUCCINABRANDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Templer
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Mar 22, 2023 -

BUCCINABRANDON responded

I have nothing else to say

March 22, 2023

Treated with respect and my car was serviced efficiently. Like the service department. Good people More

by MALARSON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
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Mar 23, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

March 22, 2023

They never set all of the controls back. I didn’t notice my lights were not set back to automatic…almost got a ticket More

by ROLANDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
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Mar 23, 2023 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

March 21, 2023

Very helpful and friendly service. I have been helped by Joe in the past and appreciate how I am treated there. More

by MIRANADAHALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Mar 22, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

March 21, 2023

Attentive, knowledgeable, trustworthy and met our needs best to provide the Tundra we eventually purchased More

by K9CHIWA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solorio, John Matthew Uri
Report | Print
Mar 22, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

March 20, 2023

My sales An Nate was. Wet good. Straightforward. Everything he told me gape ed as I was told More

by BRENTDEVANS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller
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Mar 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

March 19, 2023

They listened and were respectful. They did not try to oversell us. We were given an honest amount for our trade. The vehicle we did get was also priced fairly. Having special circu More

by ZIMMERMANN0JAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Troy Kloke, Steven Kahae
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Mar 20, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 19, 2023

Great people, great service. Always treated well when we come in for service. Efficient and friendly. More

by Oermanpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Report | Print
Mar 20, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

March 19, 2023

Telling me I "might have a slight oil leak" and sending me on my way is appalling. No offer to fix it, no estimate. Nothing. Just "might want to keep an eye on it". Terrible service. More

by NCPTMANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember.
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