Lithia Toyota of Medford

I bought a life time oil change for my used truck and for the last five years I have been taking my vehicle to Lithia Toyota their service dept is clean and staff very professional any time I have issues the the last five years I have been taking my vehicle to Lithia Toyota their service dept is clean and staff very professional any time I have issues they present me with various options. No high pressure very pleasurable working with them More

Timely friendly thorough professional honest and not at all like the previous lithia place I used.... so thankyou for restoring my confidence! Guess I'll keep coming back! at all like the previous lithia place I used.... so thankyou for restoring my confidence! Guess I'll keep coming back! More

Zach Hamar always super helpful and friendly. His boss Mark Grossman needs a lesson in respect and professionalism. My last oil change they broke the cabin air filter access panel. When I brought His boss Mark Grossman needs a lesson in respect and professionalism. My last oil change they broke the cabin air filter access panel. When I brought it up Mark insinuated I broke it. I emailed GM Philips. Later I found that that messed up my tinted windshield when they took off the old oilchange sticker. This mistake is gonna cost Me $250 or so! After dealing with Mark I’ll be taking my business elsewhere. Super frustrated and disappointed in both their techs lack of care and Marks lack of responsibility and respect. Find my reviews on Yelp as this is the 2nd time they’ve dropped the ball beyond belief. More

Service was on-time, friendly, and helpful. I appreciate how simple and straightforward the process was for me. I appreciate how simple and straightforward the process was for me. More

Everyone seems irritated to help customers. They didn’t get my car in till 45 minutes after my appointment time I got no updates. I was there for 2 1/2 hours for an oil change. Ended up breakin They didn’t get my car in till 45 minutes after my appointment time I got no updates. I was there for 2 1/2 hours for an oil change. Ended up breaking two sensors in my tires so now I get to go back and have them fix my car and be without a car for another three hours. John mcnerny was the only helpful person when I went back with the tire issue other than that nobody has good service skills. They also did not do any of the courtesy stuff that they are supposed to such as vacuum the front of the car or clean the windows. More

It was a pleasure working with Neal, the salesman, along with the others. Neal went out of his way for several items, even on his time off. Thank you Neal Cady. with the others. Neal went out of his way for several items, even on his time off. Thank you Neal Cady. More

Absolutely great experience. Troy and his team did wonderful job helping me buy my new toyota. They made every step a breeze. Troy and his team did wonderful job helping me buy my new toyota. They made every step a breeze. More

You guys are great . .. I like doing business with you all !!! I will recommend you people to all my friend’s... .. I like doing business with you all !!! I will recommend you people to all my friend’s... More

Great group of people, kept me informed on the car I was looking for and called me as soon as it got in. The whole process went very smooth and fairly quick. looking for and called me as soon as it got in. The whole process went very smooth and fairly quick. More

I really appreciated the service departments price sensitivity to my recent repair, and the discount that was provided. sensitivity to my recent repair, and the discount that was provided. More