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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

February 26, 2023

The staff I interacted with was professional and they kept me informed while I waited More

by Dingaling73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Deanna Jackson, Jarren Brown
Report | Print
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 26, 2023

It was good. Got real long at times. Enjoyed my time there on both days. Thanks More

by DONALEEROGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Jon Vevera
Report | Print
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 26, 2023

Greg Templer was very courteous and patient as he gave us all the best instructions on all those new buttons in our hybrid. Got our new car earlier than expected- happy clients! More

by MASONSX4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Armando Ledesma Jr., Greg Templer
Report | Print
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Greg and the team were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

February 26, 2023

Appreciate my salesman who helped me out and got me a good deal and quick enough to get me in and out and back to work. More

by TREVORSCHAUFFLER13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Tatro also. , Evan Seegmiller, John Rogers, Greg Templer
Report | Print
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review, Trevor! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

February 26, 2023

I had put trust into this dealership and they not only refused to take accountability for their mistakes but the way they spoke to me was beyond any level of professionalism that is deemed acceptable. More

by KENDRASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael and his manager as well as the “head service guy”
Report | Print
February 25, 2023

The service was quick and done right. Everyone is fast and friendly always with a smile. More

by pdonald63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Snoke, Zach Hamar
Report | Print
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 25, 2023

It was amazing. I was treated not like a customer but like family everybody was very professional, but the service manager took it to another level he makes me remem More

by BEACARLOS2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Report | Print
Feb 26, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

February 25, 2023

I have been working with Scott regarding a rattle in the trim piece in my door on a brand new tundra. I have been in 5-6 times and getting frustrated but Scott is frustrated also. Had a field check thought More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Mark Grossman, Service Manager

February 24, 2023

We are very pleased with our new truck. People seem to slow down allot in front of us. More

by JUDYTREAT1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Report | Print
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thanks, Judy, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 24, 2023

Friendly, efficient, and knowledgeable staff. I am very happy to take my car for service here at the Medford location. More

by martaemejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown
Report | Print
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

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