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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

February 15, 2023

Luis was excellent and was very helpful and made the entire experience easy and fast. We have already recommended another family member to visit Luis for another vehicle purchase. More

by offthegrid1320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Luis Rodriguez
Feb 15, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

February 14, 2023

It was a very good experience. Definitely appreciated the shuttle ride provided to & from work More

by Mary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobso
Feb 15, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business, Mary, and hope to see you again soon! Mark Grossman, Service Manager

February 13, 2023

First time at this dealership for service. The signs on the lot made it easy to find the service center and I was serviced very quick and the waiting area was accommodating with tv, coffee and More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Feb 14, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 13, 2023

Always when it comes to buy or car service I can’t think about anything place all se but Toyota for many reasons what I like mostly is that there are friendly people fast service for that reason I want to s More

by GONZALEZ8187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Feb 14, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

February 12, 2023

It was a great 👍 experience they worked with me and was very patient with us 🙂 thank you 😊 for a great car will be recommending to everyone. More

by MLINGINGER6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Mike Rapport
Feb 13, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

February 12, 2023

It was my first time buying a car, and Mike and the others that helped (Bryan and Armando I think) were great and helpful and made it an overall excellent experience More

by Eglianc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Armando Ledesma Jr., Mike Rapport
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

February 11, 2023

Always pleasant to take my Tacoma to Lithia Medford. They are so helpful and answer any questions I may have. More

by project57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 11, 2023

Good service. Great people. They were able to get my oil change done in a short amount of time More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 11, 2023

Had appointment waited 2 hrs not even started. No chair to sit in while in line very hard for seniors with balance issues to just stand Unhappy with lack Of service More

by AAINJVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Feb 15, 2023 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Grossman, Service Manager

February 11, 2023

Steven and Nate made this a very enjoyable experience. We stopped in on Saturday on our way home from California and test drove two trucks with Nate. We live 3 hours away, and stoped and test drove two tr More

by BKREAVIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate, Steven Kahae
Feb 12, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and Nate, and we look forward to working with you again. Troy Kloke, General Sales Manager

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