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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

February 02, 2023

Always very helpful and service was done in a timely manner. Julia was very knowledgeable and easy to deal with. She has 5 stars from me!! Thank You Julia. More

by MEHUNT1946
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Feb 02, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

February 02, 2023

Service was quick efficient. Service personnel were friendly, knowledgeable and efficient. The mark up on the filters and the installation charge was a little bit high in my opin More

by SHAMrOCK999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 02, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

Feb 02, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

February 01, 2023

They had what I wanted and everyone was extremely friendly. Scott made our experience fantastic and we were out of there in no time. More

by ALDO1093638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, John Matthew Uri, Scott Weigand
Feb 01, 2023 -

Lithia Toyota of Medford responded

Aldo, Thank you for sharing your experience with us! We're happy to hear it went well working with Scott and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

February 01, 2023

Came in for maintanence & it ended up costing a ton of money for a simple 100k service! More

by Mkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In general
February 01, 2023

I waited 1 hour after my truck was done with a oil change before I went up and asked if it was done, it was a hour ago, so I sat for a hour and 15min longer than I had to... More

by MLGHTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McNerny
January 31, 2023

Scott Knuepel was very kind and was very helpful with what I needed very quickly and just felt like he was apart of my family More

by Nam Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 01, 2023 -

Lithia Toyota of Medford responded

Thank you, Nam! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 30, 2023

Steve was a good and patient sales man with my grad daughter and I. Sense this was her first time buying a car. More

by IAM_INHIM40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Steven Kahae
Jan 31, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

January 29, 2023

Polite and efficient staff. Clean environment. Short wait. Convenient location. I would recommend this dealership More

by 2BLATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Jan 30, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We look forward to sharing your compliments with our crew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 29, 2023

It was a very quick service this time and the agents are always courteous and professional More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 30, 2023 -

Lithia Toyota of Medford responded

Thank you for the five-star rating. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford; we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

January 29, 2023

Steven Kahae is top notch! ! He helped us find the exact vehicle that we wanted!! Great buying experience!!! More

by BRADANDKAT22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Steven Kahae
Jan 30, 2023 -

Lithia Toyota of Medford responded

It's great to hear that Steve and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congrats on your new vehicle and thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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