Lithia Toyota of Medford

This was the 2nd Highlander I purchased this year. I was so happy with my experience purchasing the first Highlander from Nate, we went back again. Nate wasn’t available, so he had Steve help me. Fi I was so happy with my experience purchasing the first Highlander from Nate, we went back again. Nate wasn’t available, so he had Steve help me. First I want to say, Nate is one of the best sales people I have ever come across, outstanding customer service. His help goes beyond the sale to make sure you are happy with your purchase. I had a list of accessories I was interested in, he took the list and got me a quote on everything. When I had questions on the car, how something worked, he continued to let me ask him and never appeared to be put off. If he didn’t know the answer, he would get it and get back to me. I would highly recommend Nate as a salesperson. In fact I have, a friend of mine went in to purchased a Platinum Highlander from him recently. I was also very happy with Steve. He was very kind and thorough in the process. Even though we had already purchased a Highlander he went over the vehicle to make sure I had all the info I needed and set the app up for me. Very easy to talk with and you could tell he enjoyed his job. Ben is who I signed paperwork with this last time, he was patient as I asked many questions and varied options. I really appreciate the guys and feel fortunate in the help we have received there at Lithia. More

Grateful I scheduled an appointment. In and out with ease! Very welcoming and stress free experience! Thank You!! In and out with ease! Very welcoming and stress free experience! Thank You!! More

I always used to get all of my service done here, but I don’t do that anymore simply because it is too crowded, it takes too long to get an appointment, and even with an appointment it’s a minimum two hour don’t do that anymore simply because it is too crowded, it takes too long to get an appointment, and even with an appointment it’s a minimum two hour wait, I think you need a larger service center or more personnel I’m not really sure what would solve this for you but I get my work done in other places now, I only get done what I have to because of my warranty service. More

It is always nice to know I can receive reliable service, And know that whatever said is done is actually completed.. And know that whatever said is done is actually completed.. More

They replaced my motor it still leaked and then they refused to fix it. After weeks of trying to reach a manager and never getting a call back someone finally helped us and agreed to fix it. When it was refused to fix it. After weeks of trying to reach a manager and never getting a call back someone finally helped us and agreed to fix it. When it was done they finally admitted it was their fault the service tech did not seal the motor correctly. On top of that we had a list of other things that were done incorrectly on the motor install and they finally corrected those as well. The amount of stress and fighting we had to do to get this car fixed correctly was ridiculous! More

I thought Scott Weigand was looking for a 2016 RAV4 for me, but I was the one looking and found it in the inventory. I was the one that pursued the possible purchase. They were all very kind. The fact th me, but I was the one looking and found it in the inventory. I was the one that pursued the possible purchase. They were all very kind. The fact that we had to bring the car back to the dealership five days after purchasing it, is a little frustrating. The headlamp problem should have been found when they did the initial service check before selling it to us. My husband drove it as says that the cruise control is not working properly. Julia Hamar was very nice and offered choices to stay or make another service appointment. We are coming back on Tuesday, 9-6-22 at 8:00am. We live in Wilderville. More

Fantastic dealership highly recommend, it was a pleasure dealing with them. Easy to deal with them. dealing with them. Easy to deal with them. More

Not good enough for me because the guy his name SC CHEATING ME he not what we talk CHEATING ME he not what we talk More

The employees are really great and super helpful. They helped me get the car I wanted and a good deal on that car, and being a first time buyer they made it super simple and explained everything real They helped me get the car I wanted and a good deal on that car, and being a first time buyer they made it super simple and explained everything really well. More

Excellent service and got right on the job and within predicted costs and wait time for work to be accomplished, predicted costs and wait time for work to be accomplished, More