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Lithia Toyota of Medford

Medford, OR

4.6
4,820 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

September 04, 2022

Enjoyed the experience. The Salesman, Neal Cady was a pleasure to work with. Professional staff. More

by DOOLEY351
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Cady, Benjamin Barringer
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Dooley, Thank you for sharing your experience with us! We're happy to hear it went well working with Neal and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

September 04, 2022

Steven was very nice and was honest when getting me my car. If I had any questions/ problems he would answer them truthfully. More

by KYLIE.SINGLETON24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Steven Kahae
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. Steven and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

September 03, 2022

Great place to purchase a car. Recommend highly. Everyone is super nice helpful and knowledgeable. More

by STEPHANIE.SEEGMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

September 03, 2022

Amazing staff amazing service, new 4Runner was delivered 2 weeks early. Price could not be better and I searched 3 states. More

by JR35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 03, 2022

Best place to buy or service a vehicle. Toyota is the best product in the world! More

by EJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Bryce Beatty, Kareem Duncan, Troy Kloke, Kerry Phillips, Armando Ledesma Jr., Mike Rapport, Skyler Reagan, Steven Kahae, Luis Rodriguez
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

September 03, 2022

I arrived 10 minutes early for 3:00 appt and at 3:25 I still hadn’t been checked in. Got the recall work done only to have them forget to turn off the maintenance required light so I have to go back….yet More

by WURZELL4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Vince Castano
Report | Print
Sep 08, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Grossman, Service Manager

Sep 08, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Grossman, Service Manager

September 02, 2022

I really liked the service that I received while getting my oil change at Toyota More

by Dominick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 02, 2022

One thing I noticed was how nice everybody was at Toyota which is very refreshing. Good customer service is very important to me, especially these days where customer service seems to have gone by the waysi More

by Kelli Loux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 02, 2022

Lithia Toyota is convenient and pleasant dealership for our family. We have been very satisfied with the business we’ve done here. More

by VONSTRAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Armando Ledesma Jr.
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 02, 2022

Terrible dealership , tire almost fell off on test drive, aliment was off on vehicle was told it would be fixed and it wasn’t, talked to manager the next day and he said that’s not something they check on in More

by B.IRELANDFARMS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal , Kareem Duncan
Report | Print
Sep 08, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

Sep 08, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

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