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Lithia Toyota of Medford

Medford, OR

4.6
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

August 26, 2022

Easy to make the appointment online, they got me right in for my service, and everyone there was very friendly. More

by Czig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember his name and those pictures are too tiny for me to guess.
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

August 25, 2022

Excellant job. Fast, accurate and thorough. Only issue is it would be easier if communication was better on time and cost. More

by DSWANSONSON6752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

August 25, 2022

I hadn't been to any Lithia dealership since the 1980's. That experience was etched in my memory as a "never doing that again" experience. Which brings me to today-- Brian Berg, and his sales team: Dave Si More

by ADRIANE819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sice (spelling may be incorrect), Benjamin Barringer, Brian Berg, Julia Hamar
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thank you so much, Adriane and Jeff! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 25, 2022

They were friendly and efficient and I have had a good experience every time I go thanks More

by Pat
Recommend Dealer
Yes
Employees Worked With
Michael jacobso, John McNerny, Joseph Kyttle
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Pat. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

August 25, 2022

They were very helpful and took my car in right away, I am highly satisfied More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 26, 2022 -

Lithia Toyota of Medford responded

Daniel, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

August 25, 2022

Luis was such a great guy to work with thru this whole car buying process. Definitely would recommend him to anyone looking to buy a Toyota. You won't be disappointed.☺️ More

by Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, Troy Kloke, Luis Rodriguez
Aug 26, 2022 -

Lithia Toyota of Medford responded

Diana, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience! Troy Kloke, General Sales Manager

August 25, 2022

Very helpful and courteous worked with with me with no attitude. I would come there again. More

by EBOY440
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg
Aug 26, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 25, 2022

They had to order parts after assessing what was wrong in the first appointment. The parts came quicker than I thought they would and they got me in the next week to finish the repairs. More

by KCSMIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

August 24, 2022

I wish I lived nearby. All of the staff people that I worked with were incredible. The first time I came in, I was assisted with a short term solution free of charge. I ord More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department sales person, Julia Hamar, Zach Hamar
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

August 24, 2022

I came a little early for my scheduled oil change appointment and they got me in right away. They also let me know that I needed some service work done and it might take about an hour and a half if I More

by MAHRMEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 26, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

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