Livermore Ford

Sara was a great help and provided great service as a service advisor. I recommend them for your Ford vehicle service advisor. I recommend them for your Ford vehicle More

Sara is AWESOME! She has helped me twice with my Ford Escape maintenance. She also keeps you informed as far as what needs to be done with your vehicle. She does thin She has helped me twice with my Ford Escape maintenance. She also keeps you informed as far as what needs to be done with your vehicle. She does things in a timely manner. I’ve had a few service reps in the past here at this same location as I’ve been with Ford since 2014 & Sara is the BEST!!! I highly recommend her! She cares very much & she is very kind & polite to say the least. She too, is very friendly & again, very diligent with anything you put to her. More

Excellent service staff and technicians. Louis Lanza is professional and communicates any issues quickly so the down time is kept to a minimum. I highly recommend them for your fleet servic Louis Lanza is professional and communicates any issues quickly so the down time is kept to a minimum. I highly recommend them for your fleet service needs. More

Dealership was clean and organized. Service manager was helpful in identifying the services needed for my vehicle. Service manager was helpful in identifying the services needed for my vehicle. More

Go to concord! This place is a ghost town. Service takes forever (3 hours to inspect a tire and patch it) and there is no one here. They have a guest amenities kitc This place is a ghost town. Service takes forever (3 hours to inspect a tire and patch it) and there is no one here. They have a guest amenities kitchen that is never stocked, currently empty besides coffee. For the price of their cars you can get better dealership experience elsewhere. More

Very welcoming and fair on price. Nicolous was technical about the problem solving and trouble shooting. Maserati 2006. They seem qualified and trained and do the right job. Kenny , V Nicolous was technical about the problem solving and trouble shooting. Maserati 2006. They seem qualified and trained and do the right job. Kenny , Vernon. Yordano is very helpful staff. It’s is such a relief to have a reliable / honest car doctors ! More

Livermore Ford fixed my car unbelievably fast and washed it too. Faraz was the best. it too. Faraz was the best. More

Sara was awesome and super helpful. Very knowledgeable and customer centric. Highly recommended . She understand customer concerns and addresses them ina timely manner Very knowledgeable and customer centric. Highly recommended . She understand customer concerns and addresses them ina timely manner More

The worst customer service ever did a terrible job and late at that I was promised it by 9 and got at 2 late at that I was promised it by 9 and got at 2 More

Deceptive Sales practices. I purchased what was presented as an extended warranty for a "complete extended warranty coverage" lasting up to 100,000. It was called a gas-and I purchased what was presented as an extended warranty for a "complete extended warranty coverage" lasting up to 100,000. It was called a gas-and-go. The only thing I would need to replace was tires for the first 7 years. Well,, I have sinced discovered that the coverage they provided excluded the power train components, (the specific coverage I asked for) I learned a very expensive lesson and will never again give them any business More