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Livermore Ford
Livermore, CA
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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536 Reviews of Livermore Ford
May 05, 2023
Service department needs improvement. I called to schedule a service appointment for the earliest available date (1 month out). As the date approached, I called back to confirm. Apparentl I called to schedule a service appointment for the earliest available date (1 month out). As the date approached, I called back to confirm. Apparently the operator mistakenly booked my reservation as a fleet appointment. Had to reschedule again- the earliest available was in another 3 weeks! Now, 7 weeks after my initial call, I finally got my car in for service. On the day the car was supposed to be ready, I was informed that they ordered the wrong part! ! I now need to return in another week to finally get my vehicle repaired. Eight weeks for a simple warranty repair seems pretty excessive in my view. More
by Pat
Employees Worked With
Jessica Quinones
Helpful April 25, 2023
I would discourage you from buying anything from Livermore Ford. Their sales team and financial team makes you get useless add ons like the 3M stickers on door edges for a highly upcharged price. Si Livermore Ford. Their sales team and financial team makes you get useless add ons like the 3M stickers on door edges for a highly upcharged price. Since I couldn't turn it down, I decided to go with it. I checked my car and saw that there was no door lining, when I told the sales team about this, their finance guy, Jamal, mentioned that he would refund me for that add on 399$ value. It has been almost 3 months since my purchase and I have yet to get the refund. I tried calling but whenever I mention the refund they hang up my call. Terrible dealership More
by Sam1234
Employees Worked With
Richard & Jamal
April 14, 2023
I was very pleased with my experience at Livermore Ford Lincoln. Both Shak Shekeeb and Ziaur Hamind were professional and courteous. I would recommend this dealership to a friend or relative who is conside Lincoln. Both Shak Shekeeb and Ziaur Hamind were professional and courteous. I would recommend this dealership to a friend or relative who is considering purchasing a new vehicle. More
by robert.chadwick7
Employees Worked With
Shak Shekeeb, Ziaur Hamid
April 11, 2023
Pleasant experience buying a vehicle. Shak did a great job with sales and explaining the features, and Kevin with Finance did an excellent job making us feel comfortable with all the pap Shak did a great job with sales and explaining the features, and Kevin with Finance did an excellent job making us feel comfortable with all the paperwork. More
by Ken Mork
Employees Worked With
Shak Shekeeb, Kevin with finance
April 06, 2023
I bought a used Mercedes e53 AMG from Gill Automotive Livermore Ford Lincoln. It must of been the smoothest and easiest car buying experience I've ever had, and I would say I've bought over a half-dozen Livermore Ford Lincoln. It must of been the smoothest and easiest car buying experience I've ever had, and I would say I've bought over a half-dozen cars from different dealerships. They were extremely responsive, transparent, and honest. They were courteous and respectful. More
by LY
Employees Worked With
I worked with Fred as the salesperson, Wayne as the sales manager, and Zahid as the Finance director.
April 06, 2023
This was my first experience at Livermore Ford and I was extremely happy with the service with all the employees who assisted with the purchase of my car. Dante (salesman) was very friendly and helpful, he extremely happy with the service with all the employees who assisted with the purchase of my car. Dante (salesman) was very friendly and helpful, he assisted me over the phone prior to my visit and made the transaction a lot quicker. Jamal (finance mgr.) was very efficient with getting the contract ready. I would highly recommend this dealership to anyone who is in the market for a car. More
by bush.jennifer
Employees Worked With
Dante, Jamal,
April 05, 2023
Always a fantastic experience with Livermore Ford! This is my third vehicle- Lincoln that I have either leased or purchased here at Livermore Lincoln. Sales and service are exceptional! This is my third vehicle- Lincoln that I have either leased or purchased here at Livermore Lincoln. Sales and service are exceptional! More
by Vickysproles
Employees Worked With
Rafi in sales was great!
March 30, 2023
Sales person Julio Coronado and Raul and the rest of the team . Are the best customer Service . Excelent and profesional care . Thanks you guys ! team . Are the best customer Service . Excelent and profesional care . Thanks you guys ! More
by carlosfernandez510
Employees Worked With
Julio Coronado
