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Livermore Ford - Service Center

Livermore, CA

4.4
142 Reviews

142 Reviews of Livermore Ford - Service Center

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May 14, 2025

Lack of communication in your service department hard to get ahold of advisors had truck all day with a 730 appointment for 2 hours of work that’s why I set an appointment so my truck wasn’t tied up all da More

by mountainman0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam spade
April 22, 2025

This dealership is my favorite. Vernon is very knowledgeable and can execute his job it with class. He is the best, busy and still always attentive. It was, awesome working with Ve More

by Samy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon and Kenny
April 19, 2025

I was there primarily for the annual service. Advisors were helpful and the tech I spoke with was very knowledgeable and took the time to answer my questions. More

by T W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux and the other svc advisor, Nicholas the svc tech
April 17, 2025

Great customer service and communication with Louis in the fleet service department. We will continue to bring trucks in for service and warranty. More

by RANSOME CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Lanza
April 11, 2025

Great customer service, professional,understanding supportive while willing to listen.said what he said he’s going to do More

by Louis Alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Lanza
March 23, 2025

been pass and pass to different advisor! only Sara expedites my service appointment and take care of me! Sara is Awesome More

by saymike77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Deguzman
March 16, 2025

If you need the job done right, talk to Feraz! No hassle and no xx! More

by Rolade20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faraz
March 01, 2025

Vernon was fantastic! He was professional, personable, and clearly explained the repairs and timeline. He made the whole process smooth and easy. His deep automotive knowl More

by bixcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
February 14, 2025

I had specifically asked for my interior to be vacuumed and they didn’t do it. They were interested in selling me their tires and not looking if the service was fully completed as expected More

by Corsair Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faisal Aziz
February 03, 2025

Sara was a great help and provided great service as a service advisor. I recommend them for your Ford vehicle More

by Brian L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Deguzman
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