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Livermore Ford - Service Center

Livermore, CA

4.5
144 Reviews

144 Reviews of Livermore Ford - Service Center

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May 24, 2025

Mary went out of her way to take care of my needs. We had a rocky start due to unforeseen events, but she made the problems disappear. She did a great job and needs to be recognized for her result, More

by neilbellinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Garcia
May 24, 2025

Livermore Ford stands behind their products and work with integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subse More

by danc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
May 14, 2025

Lack of communication in your service department hard to get ahold of advisors had truck all day with a 730 appointment for 2 hours of work that’s why I set an appointment so my truck wasn’t tied up all da More

by mountainman0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam spade
April 22, 2025

This dealership is my favorite. Vernon is very knowledgeable and can execute his job it with class. He is the best, busy and still always attentive. It was, awesome working with Ve More

by Samy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon and Kenny
April 19, 2025

I was there primarily for the annual service. Advisors were helpful and the tech I spoke with was very knowledgeable and took the time to answer my questions. More

by T W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux and the other svc advisor, Nicholas the svc tech
April 17, 2025

Great customer service and communication with Louis in the fleet service department. We will continue to bring trucks in for service and warranty. More

by RANSOME CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Lanza
April 11, 2025

Great customer service, professional,understanding supportive while willing to listen.said what he said he’s going to do More

by Louis Alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Lanza
March 23, 2025

been pass and pass to different advisor! only Sara expedites my service appointment and take care of me! Sara is Awesome More

by saymike77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Deguzman
March 16, 2025

If you need the job done right, talk to Feraz! No hassle and no xx! More

by Rolade20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faraz
March 01, 2025

Vernon was fantastic! He was professional, personable, and clearly explained the repairs and timeline. He made the whole process smooth and easy. His deep automotive knowl More

by bixcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
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