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Livermore Ford

Livermore, CA

3.8
558 Reviews

2266 Kitty Hawk Rd

Livermore, CA

94551

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558 Reviews of Livermore Ford

May 24, 2025

Mary went out of her way to take care of my needs. We had a rocky start due to unforeseen events, but she made the problems disappear. She did a great job and needs to be recognized for her result, More

by neilbellinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Garcia
May 24, 2025

Livermore Ford stands behind their products and work with integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subse More

by danc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
May 14, 2025

Lack of communication in your service department hard to get ahold of advisors had truck all day with a 730 appointment for 2 hours of work that’s why I set an appointment so my truck wasn’t tied up all da More

by mountainman0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam spade
April 25, 2025

I was looking for a certified Truck and while in contact with the dealer they said they would be reaching out once I provided them details of my needs. I received nothing but silence. With a huge down pa More

by Darryl S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Dieck, Michelle Flores, David Ganguet, Rafi Gilanizadeh, Robert Haro, Ahmad Jabari, Myles Klein, Raul Landa, Faisal Aziz
April 22, 2025

This dealership is my favorite. Vernon is very knowledgeable and can execute his job it with class. He is the best, busy and still always attentive. It was, awesome working with Ve More

by Samy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon and Kenny
April 19, 2025

I was there primarily for the annual service. Advisors were helpful and the tech I spoke with was very knowledgeable and took the time to answer my questions. More

by T W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux and the other svc advisor, Nicholas the svc tech
April 17, 2025

Great customer service and communication with Louis in the fleet service department. We will continue to bring trucks in for service and warranty. More

by RANSOME CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Lanza
April 14, 2025

I’m writing to express my deep concern and disappointment regarding a recent issue with my vehicle an issue that has left me not only frustrated, but questioning the value and integrity of the maintenance an More

by Jeremy Carlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rios
April 11, 2025

Great customer service, professional,understanding supportive while willing to listen.said what he said he’s going to do More

by Louis Alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Lanza
March 23, 2025

been pass and pass to different advisor! only Sara expedites my service appointment and take care of me! Sara is Awesome More

by saymike77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Deguzman
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