Livermore Ford - Service Center

They were very easy to work with and efficient made sure I got a prompt ride home and back I would recommend them to anyone I got a prompt ride home and back I would recommend them to anyone More

First time visitor and I called to make an appt for a 89 mustang - smog and oil the lady confirmed they could do the smog but when I arrived they said we don’t have the equipment to smog a 89 Mustang. She e mustang - smog and oil the lady confirmed they could do the smog but when I arrived they said we don’t have the equipment to smog a 89 Mustang. She even put me on hold to check with someone and they said yes... not World Class! More

Fast Lane service GREAT. Made an appointment, arrived 10 minutes early. Car taken in on time and out in 50 minutes. Service personnel very helpful. Purchased the service po Made an appointment, arrived 10 minutes early. Car taken in on time and out in 50 minutes. Service personnel very helpful. Purchased the service policy when bought in 2017. Worthwhile. More

The minute I arrived Tucker greeted me, He was very pleasant and made sure my car was serviced along with all the recalls! He also made arrangement for my ride to and from work! . And,.. my car was wa pleasant and made sure my car was serviced along with all the recalls! He also made arrangement for my ride to and from work! . And,.. my car was washed! Very impressed with the service department! More

Service to my Ford explorer Great service and great service advisor From the time I got there I was treated like I was a great customer I will be sure to always consider bu Great service and great service advisor From the time I got there I was treated like I was a great customer I will be sure to always consider buying a vehicle here. More

No problems I received a recall notice, I called an made an appointment for Jan.27 2020 I arrived at approximant 8:50 A.M. for my 9:00 am appointment, needing a I received a recall notice, I called an made an appointment for Jan.27 2020 I arrived at approximant 8:50 A.M. for my 9:00 am appointment, needing a ride home as the repairs were going to take approximant 1/2 day at approx. 4;30 P.M. I had not heard when my car was ready. was told they had a problem with computers, I was upset as I had made other things to due and changed my schedule to fit the time schedule, I want to thank Bob in the service dept. as he handled the problem in a very good way as I was unhappy that I was not told of the problem, he explained the problem, and was able to resolve the problem, Thanks again Bob for handling the problem More

Last Minute Tire Repair We had an emergency tire repair on a new F250 for one of our members and Ken Camacho at Livermore Ford's Commercial Service department helped us out a We had an emergency tire repair on a new F250 for one of our members and Ken Camacho at Livermore Ford's Commercial Service department helped us out at the last minute. He was able to source a tire and get it repair very quickly. Thank you Again Ken! More

Great Service Easy appointment making, honored appointment schedule, explanation of services to be performed was thorough and understandable, personable service age Easy appointment making, honored appointment schedule, explanation of services to be performed was thorough and understandable, personable service agent that listened and most importantly delivered as promised. Mr. Tucker Pulliam was spectacular! More

My car was making a strange noise. Alex never gave up figuring it out and fixed it. Also kept me apprised of all the progress! figuring it out and fixed it. Also kept me apprised of all the progress! More

Excellent Customer Service My recent experience at Livermore Ford was of the quality that I've come to expect from them. I had tune up and oil change, fluids & breaks checked. My recent experience at Livermore Ford was of the quality that I've come to expect from them. I had tune up and oil change, fluids & breaks checked. The need for tires is being followed and pricing was provided for when I'll need them. I appreciate greatly the friendly service I received and attention to my concerns about keeping my '06 Mustang GT in top condition. More