Livermore Honda

Great online experience in viewing the car. Friendly Great online experience in viewing the car. Friendly sales representative would worked out a good deal for me. Car was as indicated online and was i Great online experience in viewing the car. Friendly sales representative would worked out a good deal for me. Car was as indicated online and was in pristine condition. Finance and other DMV handling was very smooth. The finance folks explained me about Honda extended warranty in great detail and answered all my questions. More

Reasons for my five star rating: 1. easy online Reasons for my five star rating: 1. easy online appointment booking 2. very welcoming considering I was late to my scheduled appointment 3. Courtes Reasons for my five star rating: 1. easy online appointment booking 2. very welcoming considering I was late to my scheduled appointment 3. Courtesy shuttle van was great (I had my 3 year old and need to install his car seat, driver didnt mind at all) 4. Best part... The coffee machine in the wait room!!! But i must say, best Honda dealership customer service at Livermore Honda. And ive been to a couple of Bay Area ones...Will definitely be back for a 2nd, 3rd etc service visit. More

It was a very good experience buying from Livermore Honda. I started looking for a new car two years ago and contacted them through the Internet. They emailed me a quote and followed up with me once. U Honda. I started looking for a new car two years ago and contacted them through the Internet. They emailed me a quote and followed up with me once. Unlike another dealer, they never called to push me to buy. This year, when I was ready to buy, my boyfriend and I called several dealers. Livermore and Anderson gave us the best quotes (side note, Dublin had three people calling me back, but none give me a price. They just kept asking me to go in and said "we will work it out." Thrumbs down to Dublin!). We picked Livermore since it was closer and had the exact trim and color I wanted. The sales person Larry patiently explained the forms and answered all our questions. He apologized several times when we had to wait for the fiance person and car detailing. The fiance person, Bob, was a surprise, in a good way. I have heard many stories where the finance persons push you to buy packages. Bob did not give us any pressure. He explained to us the available packages and said "just tell me what you want." There was not marketing, pushing or tricking. I purchased the extended warranty and maintenance plan because the price seemed reasonable. We finished the deal happily, without feeling manipulated in anyway....The story did not end here. After I got home and research my new 2013 CRV's maintenance needs, I realized that maintenance plan would not be worth it. I called Bob and told him I wanted to cancel it. He did not gave any any grief and told me go in to sign a form. I went in the next day. The cancelling was pleasant and easy too. More

price is good, but finance from Honda is required. no other dealer can beat. but give me 9.99% APR, and didn't mention this loan must keep at least 3 months at the beginning. finance agent is not very fr other dealer can beat. but give me 9.99% APR, and didn't mention this loan must keep at least 3 months at the beginning. finance agent is not very friendly. More

Appointment time was honored and was processed very quickly without much wait time. Complimentary ride to place of business was great and accommodating. I was called when the car was ready and checkou quickly without much wait time. Complimentary ride to place of business was great and accommodating. I was called when the car was ready and checkout was also very quickly handled. A plus for giving me an overview of the work done on the car. More

This is very friendly and family oriented dealer. The service is excellent and the staff were very acomodating and friendly. I will recomend this dealership to friend and family. Kudos livermore honda. service is excellent and the staff were very acomodating and friendly. I will recomend this dealership to friend and family. Kudos livermore honda. More

Very friendly sales person (Dennis). Nice showroom with great coffee while your wait. The salesman was very informative about the cars features and listened patiently and answered all questions. Overall a great coffee while your wait. The salesman was very informative about the cars features and listened patiently and answered all questions. Overall a great experience and gave us a great deal on the car and color that we liked. More

I went to Livermore Honda because of the good reviews. Dublin Honda is closer but its reviews are poor. I am glad I went to Livermore Honda, Josef was not pushy and bought the car fairly fast at a very Dublin Honda is closer but its reviews are poor. I am glad I went to Livermore Honda, Josef was not pushy and bought the car fairly fast at a very good price. You see I did my homework. More

This was the first time I ever looked into buying a new car. Livermore Honda had exactly what I wanted. The prices were competitive and the buying process was painless. I will defiantly be recommending the car. Livermore Honda had exactly what I wanted. The prices were competitive and the buying process was painless. I will defiantly be recommending them to family and friends who are looking for a new car. More

I got a very good price on a 2013 Honda Odyssey. All I got a very good price on a 2013 Honda Odyssey. All the prices were negotiated via email, and on visiting the dealership and final price was lower I got a very good price on a 2013 Honda Odyssey. All the prices were negotiated via email, and on visiting the dealership and final price was lower by $500! My sales agent(Dennis) and finance person(Shaun) were very professional, patient and courteous. It took me around 2-3 hours from start to finish to complete my car purchase. They also promptly delivered the car to my home the next day. More