Lokey Kia - Service Center

Service rep very pleasant and attentive Came in for oil Service rep very pleasant and attentive Came in for oil change, fast service Waiting area very comfortable and amenities is great, coffee, snacks Service rep very pleasant and attentive Came in for oil change, fast service Waiting area very comfortable and amenities is great, coffee, snacks and usb charging area More

The service is great! Georgette is super nice and efficient! The part was ordered and changed out in a couple of days! Would recommend this dealer to others! efficient! The part was ordered and changed out in a couple of days! Would recommend this dealer to others! More

Friendly Prompt Service I arrived at the dealership and was greeted by a friendly staff member. Checkin of the vehicle went smoothly and my car service and oil change was com I arrived at the dealership and was greeted by a friendly staff member. Checkin of the vehicle went smoothly and my car service and oil change was completed within the hour. More

I love the service I get from this dealer when I’m ready to buy my next vehicle it will be from them. Georgette always looks out for her customers and makes sure they are taken care of. Awesome service!! to buy my next vehicle it will be from them. Georgette always looks out for her customers and makes sure they are taken care of. Awesome service!! More

I would like to recognize your service department for the manner in which they identified and repaired my air conditioning malfunction. I believe it was an unusual problem but they got the job done. I also w manner in which they identified and repaired my air conditioning malfunction. I believe it was an unusual problem but they got the job done. I also would like to recognize your service writer Georgette. She is a professional who cares about her customers. Being from out of town she kept me up to date through the process. She knew because of extreme heat and my long trim home that I needed to have repairs done as quickly as possible. Thank you. I will definitely use Lokey for service when returning to Florida. More

The service staff was great. Even though it was raining very hard that day, they still got me in and out in a reasonable amount of time and we’re very polite and very easy to deal with. They took the time very hard that day, they still got me in and out in a reasonable amount of time and we’re very polite and very easy to deal with. They took the time to recommend some preventive maintenance and I appreciate that. More

Awesome as usual. Always a great experience. No guessing. Upfront pricing. Service team sho8 great customer service all the time especially Dave. Extremely happy with my service. Upfront pricing. Service team sho8 great customer service all the time especially Dave. Extremely happy with my service. More

The dealership has very helpful courteous & professional staff. They keep in touch with me & advise me of my service updates & let me know if there’s anything I need to do to take care of my car. staff. They keep in touch with me & advise me of my service updates & let me know if there’s anything I need to do to take care of my car. More

I have gone for service a few times each time it was not a good experience. I schedule my oil change online. When I arrive they are several employees at the office and not one would greet or even acknowled a good experience. I schedule my oil change online. When I arrive they are several employees at the office and not one would greet or even acknowledge you. My first I thought well they may be overwhelmed since there was a few customers waiting. But my last visit I was the only one in that office with 3 people working. No one was on the phone or seemed to busy to even greet me. Finally after a good 10min. Yes I was very patient. I politely said excuse me can anyone help me. No one said a word. Silence . One of them looked at me then looked down. A few seconds later he finally told me it will be a minute but in a tone as if was such a bother to acknowledge me. I know the service is part of my purchase with them. But I decided I would rather pay then get treated as I did. I am a rather patient person and always believe that sometimes people have bad days but this has happened each visit. And to be honest you can see how they treat other customers that are from a different ethnic group so much better. They make it so obvious. Too bad because my sales man that sold me the car was awesome. He should probably think of going elsewhere he is losing customers due to the lack of great customer service at the service dept. More

it was ok. service dept was a mess. didnt seem to bother anyone. sales had boxes of records everywhere. outside of needed conversation no one said a word. very unwelcoming. folks looked pissed off bother anyone. sales had boxes of records everywhere. outside of needed conversation no one said a word. very unwelcoming. folks looked pissed off to be there. so much different then when others were in charge there More