4,299 Reviews of Lokey Kia - Service Center
Good service and communication My advisor, Georgette, helped me with several service issues. She was spot on and accurate as well is very honest about issues with pricing. All was v My advisor, Georgette, helped me with several service issues. She was spot on and accurate as well is very honest about issues with pricing. All was very professional. More
Quick I was told it would take 1 hour I was given snacks in the lounge area and 1 hour later my truck service was complete. I was told it would take 1 hour I was given snacks in the lounge area and 1 hour later my truck service was complete. More
All the folks at Lokey have acted in a professional manner. Most recently I was in for my “free” maintenance interval and had the pleasure of working with Georgette Halko. Very professional and was a manner. Most recently I was in for my “free” maintenance interval and had the pleasure of working with Georgette Halko. Very professional and was able to have my service done in the time that was given up front More
Appointment is Meaningless Made appointment on-line, system failed, no appointment registered. Called Lokey to confirm, had to make another appointment, still had to wait 2 hrs Made appointment on-line, system failed, no appointment registered. Called Lokey to confirm, had to make another appointment, still had to wait 2 hrs for oil change. Service personnel pleasant. Service department not customer friendly. No greeting. Area seems like mass confusion. Waiting area very noisy. Not relaxing. More
Service done on a timely manner after making an appointment. Made an appointment and services completed within an hour. All went well and nothing extra had to be done on my car so I am happy. Made an appointment and services completed within an hour. All went well and nothing extra had to be done on my car so I am happy. More
Georgette was awesome! Georgette was able to get the tire I needed and squeeze me in for the repair. I rely on my vehicle for work and greatly appreciate the quick turnaroun Georgette was able to get the tire I needed and squeeze me in for the repair. I rely on my vehicle for work and greatly appreciate the quick turnaround. More
Oil change Georgette was my contact and she was excellent. I need brakes done soon and told me the exact price. Great customer service. Will be back Georgette was my contact and she was excellent. I need brakes done soon and told me the exact price. Great customer service. Will be back More
ok,just an oil change. Other than check in and check out, no one else talked to me. I was not told there was a waiting area while my car was serviced. Other than check in and check out, no one else talked to me. I was not told there was a waiting area while my car was serviced. More
The very best service. This service was the best I've experienced in 8 years. My last trip to the service department was the worst experience I've encountered. This trip was This service was the best I've experienced in 8 years. My last trip to the service department was the worst experience I've encountered. This trip was the best. More
Much shorter wait time Great service! Car drove better, much shorter wait time, they were very attentive,Greatly improved. Thankyou for improving on wait time.much apriciate Great service! Car drove better, much shorter wait time, they were very attentive,Greatly improved. Thankyou for improving on wait time.much apriciated with busy work schedules.😃 More