4,296 Reviews of Lokey Kia - Service Center
Excellent service from Georgette I was at the service department twice in one week. Both times I experienced excellent service from Georgette. She explained everything and made sure I I was at the service department twice in one week. Both times I experienced excellent service from Georgette. She explained everything and made sure I understood what was going on. Very pleased and hope to work with her on all future service appointments. Did have a difficult time getting a hold of someone to schedule my service appointment. Tried calling seven times. Never got a hold of someone for the first couple of calls. Once I did get a hold of someone I kept getting hung up on. Makes it very difficult to get things scheduled, especially when it takes 30 minutes to schedule an appointment. Definitely need to work on this. More
Great service Lokey Kia provides excellent service every time I go there. Service manager Georgette goes above and beyond to assist me when I bring my Kia for servi Lokey Kia provides excellent service every time I go there. Service manager Georgette goes above and beyond to assist me when I bring my Kia for service. More
5 Star Service!!! Once again excellent service!! I had an issue with my engine and Georgette was on top of it. She constantly updated me on the progress. I’m extremely Once again excellent service!! I had an issue with my engine and Georgette was on top of it. She constantly updated me on the progress. I’m extremely pleased with the overall experience!! More
Awesome Service is always on points they get me in when I didn’t make an appointment and they are always timely. Everyone is professional and friendly. Service is always on points they get me in when I didn’t make an appointment and they are always timely. Everyone is professional and friendly. More
Nicole is Awesome I came in for routine oil change and to check one tire that was low on pressure. Nicole explained the "what-if's" with the tire and I explained that I I came in for routine oil change and to check one tire that was low on pressure. Nicole explained the "what-if's" with the tire and I explained that I had a 2-hr window of time. It was very busy in the service waiting area, but Nicole gave me an update on the tire and explained that it could be repaired for a small fee. Then, my 2-hour timeframe approached. I inquired and expressed my anxiousness to Nicole. Just 15 minutes after the deadline, she brought my key and said "you are good to go" and I asked about the bill and she said, "it's on me". I was impressed that although service was a little behind, Bicole took responsibility for it and covered the charge for my tire patch. It honestly made my day!! Thank you so much!! More
Squeak Squeak Squeak Squeak I am sure David W and Jason HK will eventually get the squeak out. At least they keep trying, but should have test driven and washed car before retur I am sure David W and Jason HK will eventually get the squeak out. At least they keep trying, but should have test driven and washed car before returning it to me. More
Great service, very accommodating. This dealership is great. We bought our car at another dealership, Lokey was very accommodating in our dilemma with our bad tire. Would recommend to This dealership is great. We bought our car at another dealership, Lokey was very accommodating in our dilemma with our bad tire. Would recommend to everyone. More
Quick and Efficient Service I schedule an oil change and had some minor maintenance done . I was in and out in less than 2 hours. My service advisor Georgette was attentive and t I schedule an oil change and had some minor maintenance done . I was in and out in less than 2 hours. My service advisor Georgette was attentive and thorough. More
Quick and Easy Lokey Kia makes the visits for service real easy they have great people that work there and you just pull up and they will get you in and out for what Lokey Kia makes the visits for service real easy they have great people that work there and you just pull up and they will get you in and out for what your car needs for service and you can wait in the lobby where they have snacks, waters, and a TV playing or you can take the shuttle in proximity. I usually take the shuttle and they drop me off at work then pick me up when ready and it’s so seamless and easy. I will be coming back to get my service done here and recommend if your in the Clearwater area come on down you won’t regret it More
general service Whenever I call Dave always gets me in quickly and service is completed in a timely manner. The service is always above and beyond anywhere I've had Whenever I call Dave always gets me in quickly and service is completed in a timely manner. The service is always above and beyond anywhere I've had service before More