4,296 Reviews of Lokey Kia - Service Center
Great job Georgette Halko was out service adviser. She did a wonderful job for us. Very professional. She made the process painless. She really is a credit t Georgette Halko was out service adviser. She did a wonderful job for us. Very professional. She made the process painless. She really is a credit to your business. More
Slow service Over three hour wait for a scheduled oil change, on two separate vehicles. Then “misplaced” the keys to the second car, the the doors locked and hazar Over three hour wait for a scheduled oil change, on two separate vehicles. Then “misplaced” the keys to the second car, the the doors locked and hazard lights on. Took an additional twenty minutes to locate the keys. My keys were attached to another vehicles work order. Management was getting ready to make a set of new set of keys for my car. More
Tire Trauma Had a blowout after hitting some road debris. I called Lokey and spoke with Georgette. I had AAA tow the car to Lokey and the driver took it to wrong Had a blowout after hitting some road debris. I called Lokey and spoke with Georgette. I had AAA tow the car to Lokey and the driver took it to wrong place. Georgette stayed until afterhours and got the driver to deliver my car where it needed to go. She called and said car was there and she would see to the replacement tires the next day. She called me early and the car was ready to go by lunchtime. Georgette was fantastic. I could not have asked for better service. More
Saftey check and recalls, general review of Vehicle systems The dealership got me right in for appt. as We we’re leaving on long driving trip. Got text and email confirm/reminder. Got right in on date, used c The dealership got me right in for appt. as We we’re leaving on long driving trip. Got text and email confirm/reminder. Got right in on date, used conven./friendly (Mr Ciriano) court. Shuttle. And was kept apprised of progress. Georgette (Serv Adv.) was excellent + professional More
1st time I was very pleased with the service I received. It was my 1st time at the dealership and they made me feel very comfortable and were quick with my rep I was very pleased with the service I received. It was my 1st time at the dealership and they made me feel very comfortable and were quick with my repairs. I will go back to them in the future. More
Great service Service manager Georgette is great to work with. kept informed throughout the time I was there for service. I have never had an issue with Lokey Kia S Service manager Georgette is great to work with. kept informed throughout the time I was there for service. I have never had an issue with Lokey Kia Service Department. More
Routine I arrived at my scheduled time and my car was taken into the garage within 5 minutes. The service was completed within the time promised by a very cou I arrived at my scheduled time and my car was taken into the garage within 5 minutes. The service was completed within the time promised by a very courteous service rep. The waiting room was well-stocked with snacks and beverages. Seating was comfortable. More
Friendly and knowledgeable customer service. Friendly service, knowledgeable about your service being done. Came to let you how the the progress of your service was going , and how much more it Friendly service, knowledgeable about your service being done. Came to let you how the the progress of your service was going , and how much more it was going to take. Georgette was my customer service representative, More
Awesome experience as usual This is my fifth or sixth time here for service and oil change on my new vehicle and as usual they did an awesome job. This is my fifth or sixth time here for service and oil change on my new vehicle and as usual they did an awesome job. More
Regular service Georgette was very good. Went over everything that was done on the shortage. Work was completed in a timely fashion. Would definitely recommend Geo Georgette was very good. Went over everything that was done on the shortage. Work was completed in a timely fashion. Would definitely recommend Georgette. Look forward to working with her again! More