4,296 Reviews of Lokey Kia - Service Center
Professional and courteous service Customer service rep (Georgette, in this case) was extremely courteous and professional. All details were explained in detail, and good follow-up comm Customer service rep (Georgette, in this case) was extremely courteous and professional. All details were explained in detail, and good follow-up communication! 5-stars! More
Great Job Took great care of my car, and made sure that everything was working as it should. Georgette is a true asset, always kind, but honest and doesn't sug Took great care of my car, and made sure that everything was working as it should. Georgette is a true asset, always kind, but honest and doesn't sugar coat things, but also makes sure to only do service when its needed, and not making me do things I can wait on, just for a bigger sale. More
Great Service Center Replaced an engine. Everything excellent: Done as promised in a very timely manner.... super nice people in the service dept. .. couldn’t be happier. Replaced an engine. Everything excellent: Done as promised in a very timely manner.... super nice people in the service dept. .. couldn’t be happier. Would highly recommend!! More
So glad I switched my service from Crown Kia The past few times I've been there for service I was greeted with happy, professional people, whom were genuine. Georgette took the time out to expla The past few times I've been there for service I was greeted with happy, professional people, whom were genuine. Georgette took the time out to explain things to me that were needed and I didn't feel pressure to make all of the repairs at once. I really appreciated the time she took out of her busy day to tell me what was needed and what could wait a little while. When I am ready for a new car, I know I will make my future purchase with you guys. Thank you!! More
Satisfied customer I am very pleased with the service at Lokey Kia.The staff there is very helpful and I never get a bad vibe while I am there. I am very pleased with the service at Lokey Kia.The staff there is very helpful and I never get a bad vibe while I am there. More
nice time everything went great got my car right on time. And the popcorn was a nice touch it was great to have chargers for our devices. everything went great got my car right on time. And the popcorn was a nice touch it was great to have chargers for our devices. More
Wait at home I took advantage of the free shuttle home so that the service department could work on my car. So much more relaxing to wait at home. I took advantage of the free shuttle home so that the service department could work on my car. So much more relaxing to wait at home. More
Great experience Georgette was great in service. Walked me through the whole process. 5 stars to her! It was my first experience at lokey. Will certainly use again. Georgette was great in service. Walked me through the whole process. 5 stars to her! It was my first experience at lokey. Will certainly use again. More
KIA IS GREAT! I’m impressed with KIA and all if it’s service advisors. I’ve been pleased with all aspects from my lease in 2015 to my purchase a few years back! I’m impressed with KIA and all if it’s service advisors. I’ve been pleased with all aspects from my lease in 2015 to my purchase a few years back! More
Routine Maintenance Vehicle was promptly taken at time of arrival. Discussion was had regarding my expectations. I was kept informed during the process and was included Vehicle was promptly taken at time of arrival. Discussion was had regarding my expectations. I was kept informed during the process and was included in decision making regarding any repairs. Felt valued. More