Lokey Kia - Service Center

Great customer service and didn’t have to wait long Customer service was great they were very informative and I didn’t have to wait long . Would recommend to everyone . Will be back to get more repairs Customer service was great they were very informative and I didn’t have to wait long . Would recommend to everyone . Will be back to get more repairs done More

Crappy customer service Customer service at this place is horrible !!!! Especially the lady that works as a service rep I will never take my car back there !!!! Never Customer service at this place is horrible !!!! Especially the lady that works as a service rep I will never take my car back there !!!! Never More

Thank you! As always I am treated with respect and kindness - And the free treats are great - I know if I’m going to be waiting for my car, I will be taken car As always I am treated with respect and kindness - And the free treats are great - I know if I’m going to be waiting for my car, I will be taken care of More

oil change When I arrived I was helped immediately. The oil change and tire rotation and carwash was done in less time I was told. GREAT NEWS. The service agent When I arrived I was helped immediately. The oil change and tire rotation and carwash was done in less time I was told. GREAT NEWS. The service agent kept me informed all the time. More

Initial Service I was greeted by my service advisor promptly, my car was serviced while I waited and was done within the time I was told. My service advisor Georgette I was greeted by my service advisor promptly, my car was serviced while I waited and was done within the time I was told. My service advisor Georgette did a nice job. Thanks More

Great communication and worked with me. David listen to my concerns I did everything in a timely fashion. You got to the point told me exactly what I needed fixed it I got my truck back ever David listen to my concerns I did everything in a timely fashion. You got to the point told me exactly what I needed fixed it I got my truck back everything's great. More

Oil Change and overall check up The staff was helpful, friendly, and explained things well. I dropped my car off early and they got me through quickly. They made sure to call me and The staff was helpful, friendly, and explained things well. I dropped my car off early and they got me through quickly. They made sure to call me and explain things as needed. More

Never again I stopped using the service department here because I was already disappointed with the mechanics and service that I received over the years. I come b I stopped using the service department here because I was already disappointed with the mechanics and service that I received over the years. I come back for my free oil changes and now I will not be doing that either. If you work for a living you understand that a $60 oil change it's something notable. The multi-point inspection shows that they didn't do any inspection. What it says: wiper blades replace soon which I replaced one week ago. Drive axle boots checked green one is cracked. Rear brake remaining 6 mm checked yellow that's bull they're nowhere near Six mmmm try to maybe even one and a half. So that pretty much sums up the fact that I won't be coming back ever again maybe to buy a car cuz you did give me a good deal on that but other than that forget it I did not work with but it will not let me submit this survey unless I choose one so I'm choosing the finance guy I did not talk to him More

Excellent experience Personnel was very professional, everything was explain to my satisfaction and to the level that I could understand. The break area was very clean an Personnel was very professional, everything was explain to my satisfaction and to the level that I could understand. The break area was very clean and had everything I need to so some computer work. Overall, excellent experience. More

professional and prompt Ease of making an appointment on line. Work was completed promptly and vehicle was returned washed and vacuumed. Enjoyed the complementary coffee and Ease of making an appointment on line. Work was completed promptly and vehicle was returned washed and vacuumed. Enjoyed the complementary coffee and donut, along with WIFI access, More