Lokey Kia - Service Center

Not satisfied with service I went to the service department do to my engine light being on they kept my car for eight hours every time they went to check the light would go I went to the service department do to my engine light being on they kept my car for eight hours every time they went to check the light would go off so they said they could not see what was wrong with it because the light was not on. No sooner did I leave the light went back on stated on for two days and then went off again . If the service department can’t figure out what is going on who can I don’t have all day to waste . More

2 hour wait even with appointment After getting a call letting me know it was time for service visit. I scheduled an appointment to have the service done. I was there at least 15 minut After getting a call letting me know it was time for service visit. I scheduled an appointment to have the service done. I was there at least 15 minutes early and they weren't open yet which is okay. They promptly took my keys and let me into the area to wait. They let me know that I needed some new blades. I agree to have it put on. I was there about 2 hours even with an appointment. While there I found out they no longer have any women salesperson. As I was looking for Amber who sold me my car. More

Oil change and regular checkup The staff were polite and worked on my car immediately for my service appointment. Thanks 🙏 This dealership has been good to me for purchasing and ma The staff were polite and worked on my car immediately for my service appointment. Thanks 🙏 This dealership has been good to me for purchasing and maintaining three Kia’s. More

Service appointment Easy to make appointments for sevice. Sevice advisor is friendly, courteous, keeps you informed about progress of the service being performed and if Easy to make appointments for sevice. Sevice advisor is friendly, courteous, keeps you informed about progress of the service being performed and if any other services are needed. Do not push you into doing the extra recommended services. Service performed on time or earlier More

Good service My oil change was done quickly and a free car wash. I was even told I didn't need the tire rotation yet. The tv and coffee and snacks in the waiting My oil change was done quickly and a free car wash. I was even told I didn't need the tire rotation yet. The tv and coffee and snacks in the waiting room were great. More

Service appointment Very slow service writers check in and check out. Place is way over crowded. Made appointment by phone and was told I would get an email confirmation Very slow service writers check in and check out. Place is way over crowded. Made appointment by phone and was told I would get an email confirmation, I never received one. More

Excellent service The sevice person I dealt with was professional and very courteous and detailed . His name was Zac. He was prompt in getting with me when I arrived an The sevice person I dealt with was professional and very courteous and detailed . His name was Zac. He was prompt in getting with me when I arrived and assisted me with figuring how to work something in my car. It was a great experience and Zac is a great representative of your service department More

oil change The team members here are always terriffic. Everything went as they said. My car was even washed!:) I wont take my car anywhere else. Professional, The team members here are always terriffic. Everything went as they said. My car was even washed!:) I wont take my car anywhere else. Professional, fair and thorough. More

GREAT JOB,AS ALWAYS,THIS IS OUR 3RD KIA ,NO PROBLEMS AS ALWAYS,WOULD NOT BUY FROM ANY OTHER DEALER,ONLY KIA'S SUPER --MIKE AND KAREN JOB,AS ALWAYS,THIS IS OUR 3RD KIA ,NO PROBLEMS AS ALWAYS,WOULD NOT BUY FROM ANY OTHER DEALER,ONLY KIA'S SUPER --MIKE AND KAREN More

Stellar Customer Service. I came in to get an oil change. Dave Woodman was great-took good care of me! Having the car washed was a bonus! All of those waiting room amenities- I came in to get an oil change. Dave Woodman was great-took good care of me! Having the car washed was a bonus! All of those waiting room amenities- nice touch! Having my vehicle was done earlier than the expected time was a plus. Needless to say, the entire visit was a pleasant one and exceeded my expectations. Stellar customer service! More