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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,741 Reviews

4,741 Reviews of Lokey Nissan - Service Center

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November 14, 2020

Kevin was a pleasure to deal with when I had my Rogue serviced. He was very pleasant and knowledgeable. I will be scheduling my service work with him again. More

by fennemoremm
Recommend Dealer
Yes
Employees Worked With
Kevin Massey - it won't let me choose him above
Nov 20, 2020 -

Lokey Nissan responded

We're so happy we were able to help you out! Kevin is definitely an asset to our team. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 14, 2020

I came in for an oil change for my Nissan Jerry Garcia was very pleasant. He clearly explained everything I needed in detail. He was also very efficient. More

by reef014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Nov 20, 2020 -

Lokey Nissan responded

We're glad to hear you enjoyed your visit. Jerry is definitely and asset to our team. Thank you so much for trusting us with your vehicle. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 14, 2020

Excellent experience as usual service advisor Kevin is fantastic and all bent over backwards to to accommodate will never go any where else for service More

by brimicgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Lokey Nissan responded

We are so happy to read such a great review about Lokey Nissan! I will pass your kind words on to Kevin! Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 14, 2020

Lokey gives me the best service by far when servicing my Rogue! I’ve driven Nissans all of my driving life and have had 2 other dealerships and Lokey is #1 in my book. From purchasing a new vehicle to the d More

by cysmith01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Aaron
Nov 20, 2020 -

Lokey Nissan responded

It's experiences like yours that really keep us motivated! We will work hard to remain number 1! Thank you. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 13, 2020

Anthony is pretty cool. I liked my experience with him. He really catered to my needs and when there was a mistake he took total accountability and found a quick solution. More

by ER_SUMMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Lokey Nissan responded

Wow! Thank you for your stars! What a wonderful review. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 12, 2020

It took 3 visits to get a handle fixed. Failed to call when part came in and list paperwork for appt. Not happy with whole experience. Offered gift card for trouble but that did not fix the fact that I ha More

by ekontos2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Carey
Nov 29, 2020 -

Lokey Nissan responded

Yhank you for taking the time to tell us about your experience at Lokey Nissan. As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests' needs. And while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. I certainly appreciate you taking the time to tell us about your experience, and I always want you to feel like you can reach me about your visits. Please feel free to call or text me directly on my cell at 865.924.5046. I would love to know if there is anything else we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

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November 11, 2020

Hi the person was help me was very polite and caring answered to all my questions perfectly, and good on timing he told me. Thanks More

by nahid85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex banken /455A W
Nov 20, 2020 -

Lokey Nissan responded

We really appreciate your positive review! Thank you! Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 11, 2020

They were great. Very easy to work with. Performed work quickly communicated well and the repair looks great. I can’t even see where the dent was. More

by tperrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Lokey Nissan responded

Thank you for your kind review; I am Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com happy to pass along your comments to the team here at Lokey Nissan!

November 10, 2020

Everything was great. Great lobby to wait for car service. Very helpful staff. All good. Service advisor was very helpful with a question I had on door key battery replacement. More

by yaco914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Lokey Nissan responded

We are so happy to read such a great review about Lokey Nissan! Thank you so much! Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 08, 2020

The service department was great as always. Highly recommend them. Sales department is lacking but the service department is top notch. If not for them we would never be back. More

by kariem67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlyn Moore
Nov 20, 2020 -

Lokey Nissan responded

I'm so glad our service team took such great care of you. We are always looking to improve in service and sales. I would love to hear more about how we could earn your trust in both departments. Please feel free to call or text me anytime directly at 865.924.5046. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

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