
Lone Star Cadillac
Garland, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 254 reviews
Wonderful Expierence My expierence was well above average. The service was professional and quick. They helped me find the exact car I was looking for and made the proce My expierence was well above average. The service was professional and quick. They helped me find the exact car I was looking for and made the process smooth and simple from start to finish. Brian did a terrific job getting me in and out and going the extra mile to ensure I was happy with my purchase. Everyone else at the dealership was also friendly and helpful. More
Great Customer Service I found my new car on the dealer website. When I visited the dealership later that day. I found the price of the car clearly posted on the car and ma I found my new car on the dealer website. When I visited the dealership later that day. I found the price of the car clearly posted on the car and matching the internet price. ATA was friendly and did not pressure the sale in any way. I did not bring my trade in so I made an appointment to return the next day. When I returned The sale was seamless and I drove my car home.. ATA was very knowledgabe and made sure I wad able to manage the CUE system and helped my sign up for 3months of on star. Wonderful experience!!! More
Best car buying experince ever I approached Massey Cadillac because I found a vehicle I wanted to purchase at a sister dealership, out of state. I wasn’t sure that this was possible I approached Massey Cadillac because I found a vehicle I wanted to purchase at a sister dealership, out of state. I wasn’t sure that this was possible, but I was unwilling to purchase a vehicle from a dealership sight unseen, even though it was exactly what I wanted. Brian was helpful from the moment he answered the phone, found the vehicle immediately, and arranged a time for me to come to the dealership later that day to start the process. They were able to complete the transfer, get financing, and meet all my expectations in around a week. My new car is everything I hoped, and the experience of purchasing was easy, fast and painless. Brian communicated with us every step of the way to let us know where the car was, when it was expected, getting it cleaned and ready for pick up ect. It was really just a great experience. More
Kudos It was a pleasure doing business with Brian at Massey Cadillac! He was very professional and eager to help every step of the way to make my purchase r It was a pleasure doing business with Brian at Massey Cadillac! He was very professional and eager to help every step of the way to make my purchase run smoothly. More
Brian Ward was awesome !!! Brian helps us to purchase the car we needed to go work. The customer service was on point and very respectful. We will come back for sure who knows m Brian helps us to purchase the car we needed to go work. The customer service was on point and very respectful. We will come back for sure who knows may be for a Cadillac this time !!! Keep it up Brian!!! Highly recommended ... More
Wonderful Experience I came to Massey Cadillac for my 3rd Cadillac CTS. I have never worked with such a wonderful group of people in all my years of buying vehicles. They I came to Massey Cadillac for my 3rd Cadillac CTS. I have never worked with such a wonderful group of people in all my years of buying vehicles. They were so professional, never pressured me, and treated me like royalty. I would highly recommend this dealership to anyone looking to purchase a Cadillac or even a used vehicle. I promise that you will have a very pleasant experience. I am a little partial to my salesman Ata Barakat. Ask for him. You will be so glad you did!! More
Bad Body Shop!! This is the second time I have took My Cadillac CTS-V for body repair. This first time was good. This time was horrible. The attention to detail is This is the second time I have took My Cadillac CTS-V for body repair. This first time was good. This time was horrible. The attention to detail is not there at all. Both my wife and I noticed a spot on the paint they had to buff out when we arrived to pick it up. This should have been noticed before the customer noticed. Part of the repair was either repairing a wheel or a whole new wheel. Jay told us that I had an after market wheel. This is 100% false. A manager should know what he is talking about, especially at Cadillac dealer. My wheels were an OEM wheel that was offered by the manufacturer not a dealer. He sent the wheel to get repaired. The wheels were black chrome wheels. That was very plain and obvious to see. The wheel shop ruined the wheel by painting the wheel. There was zero discussion about how they plan to replace the ruined wheel or anything. I am wanting to keep the old wheel as a back up just in case. This wheel should now be replaced to compensate for the ruined wheel at this point. I am now driving with mismatched wheels... NOT HAPPY!! These wheels are not easy to find. I am still waiting on the replacement wheel. More
Great people Brian made my car buy experience pleasant! Staff were friendly, helpful and funny! Most importantly, I walked away with a great buy with no hassles! Brian made my car buy experience pleasant! Staff were friendly, helpful and funny! Most importantly, I walked away with a great buy with no hassles! More
Honestly exceeded expectations Not sure if it was having my car ready to test drive upon my arrival, with a personalized plate, or how fast and easy the negotiating and finance proc Not sure if it was having my car ready to test drive upon my arrival, with a personalized plate, or how fast and easy the negotiating and finance process was, (even with a new tint job on the spot) or if it was the personalized Rtic Cadillac mug my rep Brian gave me as a gift, but I’ve bought 15-16 cars in my time and this was by far the best experience. No games, just rare Great Customer service! More
Fast and percise and polite Very kind individual, was fast and directed me to exactly what I was looking for, picked the car same day! No hassle! Honest and supportive, we need m Very kind individual, was fast and directed me to exactly what I was looking for, picked the car same day! No hassle! Honest and supportive, we need more car dealers like Brian Ward! He made the experience with Cadillac a fun and exciting time! Introduced me to the whole community and made me feel welcome to come back, made me laugh a few times too. Much gratitude for dealers like you! Thank you for everything! I will be back to visit and say hi! More