Lone Star Cadillac

Superior Staff...Fantastic Experience Bottom line: A++++ dealership with a professional staff! We were out of state buyers in search of a replacement SUV for our family. Contacted the d Bottom line: A++++ dealership with a professional staff! We were out of state buyers in search of a replacement SUV for our family. Contacted the dealership by phone prior to travelling to Texas to verify vehicle was available. From first contact, our Sales person, Jarryd Armstrong, was extremely friendly and professional. I shared with him my concern on purchasing a vehicle in Texas and getting it registered and titled in the state we lived in. He alleviated my concerns and relayed the process to do so. We scheduled an appointment with him and other dealerships around the area to look at SUVs we have been researching. Decided to stop by Massey Cadillac first due to our initial phone conversation and glad we did so. When we arrived at Massey, our pleasant experience continued. We were met by Jarryd Armstrong and was introduced to the Director, Jim Palmer. It was evident after meeting with Jim, that the friendly and professional environment was embraced by all levels of the team. As you all know, buying a car can be an arduous process. The Massey team, was very efficient and was able to alleviate us from the painstaking process while offering a fair price. We were able to drive off the lot happy and excited to share our experience. Thank you Jarryd, Jim, and Massey Cadillac staff for the wonderful experience. We will definitely be back and will spread the word. More

Great car buying experience Brian & Tresh were very good salespeople. I purchased a preowned Infiniti G37 recently. Your service and price on the vehicle was good. You also m Brian & Tresh were very good salespeople. I purchased a preowned Infiniti G37 recently. Your service and price on the vehicle was good. You also made financing the vehicle painless. Yes I would recommend Massey to others More

Great experience Very satisfied with my experience at this dealership. Friendly service and easy to work with. I will recommend them to friends and family. I will be Very satisfied with my experience at this dealership. Friendly service and easy to work with. I will recommend them to friends and family. I will be going back when it’s time to trade. More

Great! Easy to work with and made the process enjoyable. We discussed the vehicle numbers before we came to the dealership.. Once there it was and easy and simple deal, no gimmicks. Would recommend to anyone We discussed the vehicle numbers before we came to the dealership.. Once there it was and easy and simple deal, no gimmicks. Would recommend to anyone shopping for a Cadillac! More

Brian Ward was phenomenal and I recommend him one hundred percent to anyone in the market for a new car or truck. He was honest and straight forward . was phenomenal and I recommend him one hundred percent to anyone in the market for a new car or truck. He was honest and straight forward . More

Excellent experience from begin to end Massey was a great dealership friendly quick process, Brian made my experience very easy understanding kept me informed at all time. Excellent service Massey was a great dealership friendly quick process, Brian made my experience very easy understanding kept me informed at all time. Excellent service all around! More

Upstanding and Honest staff at this dealership! I was looking at a vehicle here at Massey’s and ended buying from another dealership. I had such a horrible experience with them lying at the other d I was looking at a vehicle here at Massey’s and ended buying from another dealership. I had such a horrible experience with them lying at the other dealership that I actually returned the car to them and demanded a full refund. I called Brian at Massey’s and he said the car was still available and the original deal was still open to me. I was welcomed back in with open arms and purchased a super nice car for my daughter. Brian and JB were so nice to me and treated me very good after I backed out from buying the first time. I thanked them welcoming me back and being beyond honest with me about the car I purchased. Chris Fitter in finance was very nice and made my paperwork experience fast and easy. This was an outstanding experience! Thank you so much! More

First Class!!! I was in the market for a dependable used vehicle for my 16 year old daughter. I found a vehicle online at Massey Cadillac. Ata Barakat was extremely I was in the market for a dependable used vehicle for my 16 year old daughter. I found a vehicle online at Massey Cadillac. Ata Barakat was extremely prompt, friendly, and helpful from the very first contact. I Went to check out the car, where O was greeted by Ata and Tresh Goodwin. Both were extremely friendly and cordial, and I ended up buying a super clean, well cared for 2008 Toyota Camry. Negotiations were very easy and relaxed. Also extremely quick. I was there only about 1 1/2 hours. There was a significant chip in the windshield that concerned me, so I asked if they could repair it. They said, “”Of course, no problem.” I scheduled a time to bring vehicle back, and when inspected by their glass guy he said that the chip couldn’t be repaired. Ata and Massey then came through again. They told me that they would replace the whole windshield since the chip was unrepairable. I didn’t even have to ask, they offered on their own. Here I was a customer at a dealership that sales brand new Cadillac’s of all kinds, and I had purchased a $7,000 used Camry with an escalating windshield issue. Due to this they could have easily blown me off, and sent me on my way. They did not. It was the exact opposite. They treated me the same as if I had just purchased a $100,000 Escalade. This day and age that type of service is hard to come by. Truly first class operation from top to bottom. I was blown away, and my daughter is happy as can be. A heartfelt thanks to Ata and all the folks involved at Massey Cadillac. The great service and friendliness was, and is, truly appreciated. More

Better experince than expected This was my first time buying a car after my husband's passing. Mr. Barakat was so kind and considerate taking as much time as I needed to understand This was my first time buying a car after my husband's passing. Mr. Barakat was so kind and considerate taking as much time as I needed to understand all details he presented. An unexpected plus was the beautiful color (Silver Moonlight) he found for me. Mr. Barakat is a great salesman, very friendly and a really sharp dresser! It is important to point out that my husband (and now me) only wanted to buy cars from Massey because of Michael Davis in Service. He is a first class people person and has always taken care of us in a professional but low key and friendly manner. I'm sure he treats all his customers the same way. He is a real plus for Massey. More