Lone Star Cadillac

Very pleased with the service give by Richard Wells. Most of what I needed to do was taken care of before I arrived. Richard has always been kind and courteous with me and my wife on our Cadillac experience of what I needed to do was taken care of before I arrived. Richard has always been kind and courteous with me and my wife on our Cadillac experiences in the past and is still providing the professional service I love and expect. Thank you so much Massey Cadillac! More

Everyone at the dealer was extremely friendly and helpful. They did whatever was necessary to meet my expectations in the purchase experience. Thomas Bies even took the time to become knowledgable of helpful. They did whatever was necessary to meet my expectations in the purchase experience. Thomas Bies even took the time to become knowledgable of what I was looking for and seemed to have an interest in me personally to make sure i was comfortable with the transaction More

I researched for my SRX through theCadillac websit. This allowed me to pick my options and exterior color. This is how I located and went to Massey Cadillac. I was greeted by George Diaz. I had the VIN with allowed me to pick my options and exterior color. This is how I located and went to Massey Cadillac. I was greeted by George Diaz. I had the VIN with me and George showed me the SRX I had researched online. George took the time to show and explain what each feature was and how it worked. He located another SRX to test drive. George never pressured or rushed me to buy this vehicle. George gave a tour of the facilities where I was introduced to the shop manager. George was truly a surprise by not making me feel like I was taking up to much of his time. Massey Cadillac made a great decision in hiring George as he truly is a great guy and a wise investment for Massey. Thank you for the way your dealership is operated, I have never been made to feel like I was at my best friends house. More

Great experience! They made the deal happen in 90 minutes TOTAL! They have me a fantastic price on my trade-in and had a strong inventory to choose from! Even after the deal, they went above and b minutes TOTAL! They have me a fantastic price on my trade-in and had a strong inventory to choose from! Even after the deal, they went above and beyond to pick up the title and take care of other things. Well done Ata!! More

I came into Massey because I had driven an xxx the first year they came out back in the 1990s. I really loved that car. In the years that followed, I moved away from the luxury cars and thought mostly about year they came out back in the 1990s. I really loved that car. In the years that followed, I moved away from the luxury cars and thought mostly about gas mileage. Here we are with gas prices at almost record levels, but the thought of driving a Cadillac was too strong! I was given GM Thomas Bies' name from a co-worker. I was told he was a great guy, on and off the show room floor. I couldn't agree more. Thomas had me meet Richard Wells the first day I arrived. Richard was on top of his game. Friendly, knowledgeable and funny. He made me and my girlfriend feel at ease. We took a test drive, and he sat with me in the XTS and explained all the "essentials"...and there's a lot of bells and whistles in the XTS! When I came back the following week, Richard was not available, but Franklin Martin stepped in and didn't miss a beat. Here was another very friendly, knowledgeable guy who answered all my questions, and even told me about other available models so I could make the best decision. I ended up choosing the XTS! I drove it home yesterday, and could not be happier. I want to thank all of you at Massey. What a great buying (leasing) experience. I WILL BE BACK !! Sincerely, Bob Goosmann KRLD Meteorologist More

I had the best car buying experience ever. Sam is the best!Totally trustworthy,knowledgble and foremost kind. I will never buy another car elsewhere! best!Totally trustworthy,knowledgble and foremost kind. I will never buy another car elsewhere! More

This weekend I inquired online about a specific 2010 vehicle I was looking for (CTS Premium with low miles in an acceptable color) and was invited in by Massey's internet manager, Brad, to look at one y vehicle I was looking for (CTS Premium with low miles in an acceptable color) and was invited in by Massey's internet manager, Brad, to look at one you had in inventory. He called Monday when I was on the way to meet with Sewell in Grapevine. I made the appointment with Massey for after my meeting with Sewell. The Sewell people were wonderful, and close to my home; and I though I would likely come back for a car there. Leal greeted me at the door and we drove the black 2010 Premium CTS I had initially inquired about; I did not care for it, once I saw it, and was going to go back to Sewell to buy the red one I saw there, even though it was substantially over my budget at $32K+. Sensing my uneasiness with the Sewell price, Leal showed me some other CTSs, and I liked the low-mileage silver 2011 CTS Luxury model Massey had on the lot at ~$25K, which was closer to the price I wanted to pay. It did not have all the features of the Premium but I decided I didn't really want to pay so much extra for them. Leal and your team worked with me to get to an agreeable paice for certifying and purchasing the vehicle. I deove it home to show my husband and came back Tuesday to purchase it. I noticed a bump on the left front bumper which Leal addressed with your team; they agreed to repair this at no additional charge next week, and give ma a loaner Cadillac to drive while it is being repaired. I was treated couteously and respectfully throuhout the entire transaction and got a CTS that is perfect for my needs. I have named her *Sparkle* More

This was the best car buy experience we have ever had. We started on the internet and finished in the dealership. We got a very fair price and excellent customer service. There were a few scratches on t We started on the internet and finished in the dealership. We got a very fair price and excellent customer service. There were a few scratches on the used car we wanted to purchase and we asked that the body shop see if they could remove them. The car looks great now. We asked that Sam have all the paperwork ready when we got there to finalize and not only was it ready we flew threw it. It was even faster than a previous time at another dealership when we paid cash! Very great experience and will definitely return next time we are needing a vehicle! Thank you to Sam and Pete, Joy and Steve Layer More

Sean Anderson and Richard Wells made the purchase experience pleasant, timely and efficient. Sean and Richard worked to provide me with a favorable interest rate. Thank you to the Massey Cadillac t experience pleasant, timely and efficient. Sean and Richard worked to provide me with a favorable interest rate. Thank you to the Massey Cadillac team. More

Easiest auto purchase EVER! Friendly staff and extremely knowledgable of the product. I was in and out in less than 2 hours. Richard was very nice and I would recommend him to any of my friends wanting to knowledgable of the product. I was in and out in less than 2 hours. Richard was very nice and I would recommend him to any of my friends wanting to purchase a Cadillac. More