Lone Star Cadillac

First Class!!! I was in the market for a dependable used vehicle for my 16 year old daughter. I found a vehicle online at Massey Cadillac. Ata Barakat was extremely I was in the market for a dependable used vehicle for my 16 year old daughter. I found a vehicle online at Massey Cadillac. Ata Barakat was extremely prompt, friendly, and helpful from the very first contact. I Went to check out the car, where O was greeted by Ata and Tresh Goodwin. Both were extremely friendly and cordial, and I ended up buying a super clean, well cared for 2008 Toyota Camry. Negotiations were very easy and relaxed. Also extremely quick. I was there only about 1 1/2 hours. There was a significant chip in the windshield that concerned me, so I asked if they could repair it. They said, “”Of course, no problem.” I scheduled a time to bring vehicle back, and when inspected by their glass guy he said that the chip couldn’t be repaired. Ata and Massey then came through again. They told me that they would replace the whole windshield since the chip was unrepairable. I didn’t even have to ask, they offered on their own. Here I was a customer at a dealership that sales brand new Cadillac’s of all kinds, and I had purchased a $7,000 used Camry with an escalating windshield issue. Due to this they could have easily blown me off, and sent me on my way. They did not. It was the exact opposite. They treated me the same as if I had just purchased a $100,000 Escalade. This day and age that type of service is hard to come by. Truly first class operation from top to bottom. I was blown away, and my daughter is happy as can be. A heartfelt thanks to Ata and all the folks involved at Massey Cadillac. The great service and friendliness was, and is, truly appreciated. More

Better experince than expected This was my first time buying a car after my husband's passing. Mr. Barakat was so kind and considerate taking as much time as I needed to understand This was my first time buying a car after my husband's passing. Mr. Barakat was so kind and considerate taking as much time as I needed to understand all details he presented. An unexpected plus was the beautiful color (Silver Moonlight) he found for me. Mr. Barakat is a great salesman, very friendly and a really sharp dresser! It is important to point out that my husband (and now me) only wanted to buy cars from Massey because of Michael Davis in Service. He is a first class people person and has always taken care of us in a professional but low key and friendly manner. I'm sure he treats all his customers the same way. He is a real plus for Massey. More

First time Cadillac buyer Jeff Pickett was very personable from the first visit to the purchase, answering all questions and maintaining contact. He took time to show and help Jeff Pickett was very personable from the first visit to the purchase, answering all questions and maintaining contact. He took time to show and help set up different features of the vehicle. Car buying can be as bad as a trip to the dentist, but Jeff made it a pleasant experience. More

Best ppl in texas. Being a widow I had a weak stomach and fear. So afraid I get a bad deal. This place was wonderful. Jeff is great. I thought it would be hard to give Being a widow I had a weak stomach and fear. So afraid I get a bad deal. This place was wonderful. Jeff is great. I thought it would be hard to give my caddy. But it was the trade went so well and I love my new car.Jeff is so special. If I ever have to do anything in the area of cars....it'll be with Massy! More

AMAZING EXPERIENCE If you want an easy, smooth, transparent car buying experience come here to Massey Cadillac and ask for Brian! He was there to answer all my questions If you want an easy, smooth, transparent car buying experience come here to Massey Cadillac and ask for Brian! He was there to answer all my questions and guided me through each step of the process. Very professional and on top of his game. Traveled up from Houston for a CTS I fell in love with online and was not disappointed. To be quite honest my expectations were exceeded. Highly recommended shopping here and want to say thank you to the Massey Cadillac team for helping me get the car I fell in love with. More

Brian rocks! Brian Ward went above and beyond in helping us with my son's first car purchase, he was very helpful and patient with all the details! Brian Ward went above and beyond in helping us with my son's first car purchase, he was very helpful and patient with all the details! More

Great service, great product Brian and Chris made my experience very pleasurable. I had limited time to devote to the transaction and they got me in and out quickly. It was exactl Brian and Chris made my experience very pleasurable. I had limited time to devote to the transaction and they got me in and out quickly. It was exactly what I wanted! More

Fantastic experience! Jeff Pickett is an outstanding sales representative! Massey Cadillac is very fortunate to have such a awesome employee. He is very knowledgeable and h Jeff Pickett is an outstanding sales representative! Massey Cadillac is very fortunate to have such a awesome employee. He is very knowledgeable and helpful. He presented me with different options when I decided to trade in my 2013 SRX for new 2017 XT5. I felt very at easy because at Massey the atmosphere is not of your regular dealership. I did not feel pressured to choose one way versus the other. I was given the tools needed to make a informed decision on what would be best for my situation. This is the second time that I did business at Massey and I am so happy with both experiences. Jeff truly deserves 5 stars! More

Awesomeness Jeffrey Prickett was our sales person. He was an outstanding. He assisted us in every way that a person can. He knew of our family cicumstances and ha Jeffrey Prickett was our sales person. He was an outstanding. He assisted us in every way that a person can. He knew of our family cicumstances and had no hesitation to allow us to test drive tge vehicle and make sure that my aunt was able to transfer in and out of the vehicle due to her medical conditions. We greatly appreciate this dealership, Jeffrey and Chris in the Business Office. We spoke with Joe also and he was well renowed individual. I highly recommend all these individuals. Thank you very much!!!! The Hinshaw Family More