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Lone Star Cadillac
Garland, TX
263 Reviews
Massey Cadillac Dallas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 263 reviews
January 12, 2022
Thank you Diana "Wonder Woman" Gushue and staff at Lone Star Cadillac in Garland! The dealership gave me the VIP treatment with an awesome shopping experience, as they stayed extra late to accommodate me Star Cadillac in Garland! The dealership gave me the VIP treatment with an awesome shopping experience, as they stayed extra late to accommodate me to come after work. After arrival the process was smooth, without any pressure to make my decision. Because of their 5 Star Service and great selection of vehicles, this is my second time purchasing a vehicle here. Customer for life! More
by Cooper151
November 27, 2021
Lone Star Cadillac is fantastic. Leased a new XT4 from Earnie and Sonny. They made the entire process so easy and fun. You guys rock!! You have a faithful customer for life. Earnie and Sonny. They made the entire process so easy and fun. You guys rock!! You have a faithful customer for life. More
by colleenelledge
November 17, 2021
It was the worst customer service ever ! They damaged my vechile and tried to cover it up! vechile and tried to cover it up! More
by Khalilah Jackson
October 04, 2021
Bought a vehicle from them and it ended up having numerous issues. They said they can't afford to take care of all of them so they kept the vehicle for 10 days and basically cleaned and told me to co numerous issues. They said they can't afford to take care of all of them so they kept the vehicle for 10 days and basically cleaned and told me to come get it. More
by James Jackson
Employees Worked With
September 07, 2021
They pulled my credit, couldn't pay off my 2015 srx after saying they were in demand. I left they have been calling every since with games. Just spoke with them today, they called. Now saying I can't trade i saying they were in demand. I left they have been calling every since with games. Just spoke with them today, they called. Now saying I can't trade in srx due to a recall. How tacky and unclassified. Now I want Chris number who is Jeff's boss and they want provide it. This place is full of games and lies. I feel very violated as a customer. I do not trust Garland Cadillac. More
by Keitha.w.patterson
Employees Worked With
Earnest, Jeff the GM.
July 21, 2021
This is my third visit to service at Garland Cadillac. Always easy to make appt. Michael Davis gets my car in and out quickly. Pricing is very reasonable. I know my car is serviced by skilled Cadillac Always easy to make appt. Michael Davis gets my car in and out quickly. Pricing is very reasonable. I know my car is serviced by skilled Cadillac technicians. Very happy customer! More
by Kfreni
Employees Worked With
June 19, 2021
Deception with online pricing. Car was advertised at $100,910 and after waiting an hour and a half and the dealer pulling credit report they informed me they wanted 18,000 over sticker price. $100,910 and after waiting an hour and a half and the dealer pulling credit report they informed me they wanted 18,000 over sticker price. More
by stephenH
Employees Worked With
Jeffrey Rosser
April 22, 2021
My ratings is below zero! They kiss azz until they get the sale. Customer service to me the last three months sucks! No call backs from. Finance department or the Managers. Fake azz shyt...moved on the sale. Customer service to me the last three months sucks! No call backs from. Finance department or the Managers. Fake azz shyt...moved on More
by Peytonsplace1030
Employees Worked With
March 08, 2021
I bought a car December 7 2020 at Garland Caddilac , paid cash , my paper tags has expire over a month , has not received a title, still getting the run around from them. The best answer I have rec paid cash , my paper tags has expire over a month , has not received a title, still getting the run around from them. The best answer I have received we still working on. I have had the over 90 days can't drive the car because tags are expired over a month. To top that off someone calls me for a oil change. TSFU More
by rcwilson
February 25, 2021
Maskless customers in the waiting area and staff in reception and cashiering and the service manager Jeff doesn’t care. This is why I’ll drive to Sewell instead of this place from now on. reception and cashiering and the service manager Jeff doesn’t care. This is why I’ll drive to Sewell instead of this place from now on. More
by Sewell Customer
