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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

4.4
224 Reviews

8811 IH35 South

San Antonio, TX

78211

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224 Reviews of Lone Star Chrysler Dodge Jeep Ram

January 11, 2026

First day I showed up for oil Change the wait was 3. 5hrs I had to come back and then the second time it was 1.5hr It would help if you can call and get an estimated time for the wait on an oil change se More

by avillan81
Recommend Dealer
Yes
Jan 12, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We appreciate your feedback and apologize for any inconvenience caused by us. If there is anything we can assist you with in the future, please let us know.

January 10, 2026

Good, fast service. Gary Lopez is/ was very professional & thorough. Unfortunately, I did not get any feedback or report from the service tech when my vehicle was re More

by JOHNNYU0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lopez-GREAT!!
Jan 11, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Johnny, feel free to contact us at your convenience.

January 08, 2026

Throughout the years, we have purchased 7 vehicles from Kenny Moore; always great to deal with him; he goes above and beyond for our family. He always kept in touch with us to see how we were doing and in More

by sharon.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KENNY MOORE
Jan 14, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, Sharon, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 07, 2026

The service staff is very friendly and the facility is very clean. I wish they would offer courtesy bottled water. More

by ralvarado82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember His name
Jan 07, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2026

Service was very quick, and my advisor got everything I needed done. There were no issues, and they were very efficient. More

by JRAM_8282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jan 06, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lone Star Chrysler Dodge Jeep Ram!

December 31, 2025

Very irresponsible allowed me to drive off with the truck for 5 days without an official approval just to be told I could get approved More

by Walterrent1
Recommend Dealer
No
Employees Worked With
Elijah Rameriz
Jan 07, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 28, 2025

No comment No comment. They did not go over what my jeep needed after doing my oil change and the inspection More

by maria54
Recommend Dealer
Yes
Jan 06, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 25, 2025

Excellent I had a great experience with the gentleman to g at helped me with my Jeep Wrangler Sahara 24 oil change. More

by RMSOVA
Recommend Dealer
Yes
Dec 26, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lone Star Chrysler Dodge Jeep Ram.

December 24, 2025

We're very helpful and patience with help us to get driving our new SUV It was his day off and he was still helping us with the finance. More

by melindaelizondo7412
Recommend Dealer
Yes
Employees Worked With
Alvaro salinas
Dec 24, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 22, 2025

They were very professional, knowledgeable and helpful Joe did an awesome job locating and getting the vehicle I was looking for. More

by DEZ2LEN
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 22, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Lone Star Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance.

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