Lone Star Chrysler Dodge Jeep Ram

Everyone there at the dealer was helpful. Daniel was great helped me out and made it possible to get me at what I was looking for as a payment. Daniel was great helped me out and made it possible to get me at what I was looking for as a payment. More

Service department 🏬 Courtesyus and professionalism thats good keep it up and customer service is too thats good keep it up and customer service is too More

They took care of me really quick. Just had oil change The person that help me was great. Just had oil change The person that help me was great. More

If I could enter zero stars , I would have . Terrible service , lack of effort when dealing with the customer and it’s been over 2 weeks and haven’t even got a follow up call to bring in my vehi Terrible service , lack of effort when dealing with the customer and it’s been over 2 weeks and haven’t even got a follow up call to bring in my vehicle after I picked it up because they had it for over a week and never scheduled a returned date . Never will I ever deal with this dealership ever again , not sure how they are still in business with their service or how that service advisor is still working there with the lack of communication and full of excuses. I’m dealing with Ingram Dodge now much better service from their team . More

I had a terrible experience at this dealership and feel completely misled and disrespected. I was told my vehicle would be taken in as a trade-in, but instead I ended up with two car notes. Despite their a completely misled and disrespected. I was told my vehicle would be taken in as a trade-in, but instead I ended up with two car notes. Despite their assurances, my trade-in was never processed properly and I later found out the dealership was actually using my old vehicle. I know this because I had placed an AirTag in the car and tracked its location. To make things worse, I left my mother’s handicap placard in the vehicle and they never returned it, despite multiple attempts to retrieve it. The manager, Willis, was extremely rude I went in with my attorney for a copy of my buyers purchase and he stated “ she’s no longer a customer of mine “ and walked away and he was unhelpful, and the salesperson, Leo Cantu, clearly lacked knowledge of the process and gave me inaccurate information from the start. The entire experience felt dishonest and unprofessional from beginning to end. I would not recommend this dealership to anyone. Make sure to double-check everything and get all promises in writing or better yet, take your business elsewhere. More

The personal very professional, I am very satisfied , always answer all my questions . Very good service.. always answer all my questions . Very good service.. More

The dealership was a very friendly and customer oriented to help with whatever you needed from them. to help with whatever you needed from them. More

Very fast extremely helpful and I would recommend them and always come back if I had a dodge issue with my vehicle, thank y’all!!! and always come back if I had a dodge issue with my vehicle, thank y’all!!! More

I took my car in due to issues with the battery. I was informed that a diagnostic test on my vehicle would be $220 which was ok. I left my vehicle over the weekend for them to call me on Monday and I was informed that a diagnostic test on my vehicle would be $220 which was ok. I left my vehicle over the weekend for them to call me on Monday and say that a new battery would be needed and it would be an additional $900+. When I went to go get my vehicle, they were not welcoming at all at the front desk. I was actually given attitude both over the phone and in person because I was repeatedly told that I need a new battery but I refuse to pay $900 to the dealership. The cashier who helped me was absolutely lovely but the men at the service desk were not welcoming at all. More

Solomon Duenes was a great help. He was not my salesman but still stepped up to assist with all my New jeep questions. Above and beyond went outside to even demonstrate how to remove He was not my salesman but still stepped up to assist with all my New jeep questions. Above and beyond went outside to even demonstrate how to remove doors. Very important that salesman know their products. Will definitely be recommending him to others when looking for their next vehicle. More