Lone Star Chrysler Dodge Jeep Ram
San Antonio, TX
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224 Reviews of Lone Star Chrysler Dodge Jeep Ram
Definitely a 5⭐️. I had a major engine issue while in San Antonio and ended up having to leave my vehicle to return home to Kansas. Carolina, the service manager, prov I had a major engine issue while in San Antonio and ended up having to leave my vehicle to return home to Kansas. Carolina, the service manager, proved to be very professional, knowledgeable, and a strong advocate as she helped me work with my warranty company. She worked with me remotely, overseeing my repair and keeping things on track. Another example of the dealership’s support came when it was time to pick up the vehicle. My grandson who is in San Antonio misunderstood it had to be picked up before Service closed, but the Sales team helped resolve the problem, and we got the vehicle back when we needed it. A breakdown was not in my plans, but the Lone Star team made it as good an experience as I could hope for. Thanks to Carolina for leading the team. More
Service was great. Representative at the service desk were friendly and kind and made the wait for my oil change easy peasy. Appreciate all they do keeping my car runni Representative at the service desk were friendly and kind and made the wait for my oil change easy peasy. Appreciate all they do keeping my car running smoothly and updated on any issues. More
Great would definately recommend to friends and family. Great would definately recommend to friends and family. Great customer service welcoming atmosphere, cant forget the great deals. Great would definately recommend to friends and family. Great customer service welcoming atmosphere, cant forget the great deals. More
My car did not want to move out of park after they brought it to the front. They told me they only did the PCM but on the recall it said it needed the PCM & the TCM so I'm confused as to what they did brought it to the front. They told me they only did the PCM but on the recall it said it needed the PCM & the TCM so I'm confused as to what they did. Then they didn't want to help me with a rent a car or anything so when I left from there I had to go straight to Walmart an purchase a battery for my car to start again. So very unsatisfied.... More
Quick and simple to arrange the service. I got a call to say the car was ready, which is unusual as I'm normally having to call and ask if the car is ready I got a call to say the car was ready, which is unusual as I'm normally having to call and ask if the car is ready More
Staff is a great team, from the salesmen to finance to management all great service and effort. I love my 2023 Chevrolet Trailblazer. Thank you Lone Star! management all great service and effort. I love my 2023 Chevrolet Trailblazer. Thank you Lone Star! More

