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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

4.4
224 Reviews

8811 IH35 South

San Antonio, TX

78211

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224 Reviews of Lone Star Chrysler Dodge Jeep Ram

May 11, 2026

They lied they say something they go back on they words they empty the gas tank they counted put some gas to get home. More

by Osobear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember it was a girl
May 15, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 08, 2026

Awesome, just awesome Nice wedding area, snacks water while you wait and it was pretty fast More

by eddie2016rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 08, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re delighted by your five-star review. It’s great to hear the waiting area and refreshments kept you comfortable and that service on your Jeep was swift. We look forward to welcoming you back soon.

May 07, 2026

I was extremely impressed with the customer service team and technician that worked on my truck. Scott kept me informed and has great customer service. I know where I’ll be taking my vehicle if anything com More

by dgarza461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 07, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for noticing how our service team and technician kept you informed during your Ram 3500 visit. We appreciate your trust and look forward to caring for your truck again when you need us.

May 05, 2026

Great customer service and great communication about my ram 1500 recalls .. thank you lone star dodge More

by JMARES1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina z
May 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear our team kept you informed about your Ram 1500 recall. Thank you for recognizing our customer service. Please let us know if we can help with anything else.

May 04, 2026

Lazy and unprofessional employees sitting around on their phones and not attending customers they should go somewhere else if they’re not going to help More

by Aaaaaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service department
May 08, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 03, 2026

I was impressed by the staff, and their promptness in servicing my vehicle. Thanks guys More

by gcruz104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Zulaica
May 03, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Wonderful to know our team’s prompt service made a difference for your Jeep. Thank you for sharing your experience. We look forward to serving you again soon.

April 30, 2026

Fast and great service. Thanks for picking me up at my house to get my truck when it was finished with the oil change. More

by jaguarlily8620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 01, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Delighted to hear our team provided quick oil change service and made pickup from your home seamless. We appreciate your five-star rating and look forward to keeping your Ram 1500 running smoothly.

April 29, 2026

In and out super fast, great service. I appreciate all the help and support I get when I go to Lonestar Dodge. More

by damar7071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 29, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

So pleased to know your visit was so fast and our team provided the support you needed. Enjoy every mile in your new Jeep.

April 28, 2026

The app was way to use and schedule an appointment. The service staff was friendly and Carolina Z was ready to roll from the get go. She told me what to expect, answered my questions, kept in touch, a More

by JBARCENA3353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Zulaica
Apr 29, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for using our app to schedule your Ram 1500 service. We’re glad our team kept you informed and ensured a smooth process. We look forward to your next visit.

April 28, 2026

Excellent experience Carolina was very patient and explained what needed to be done and would keep us informed when the truck would be ready More

by lisatony68
Recommend Dealer
Yes
Employees Worked With
Carolina shes the best excellent customer service
Apr 28, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re pleased we could detail the service needed and keep you informed on your Ram’s progress. Thank you for sharing your experience, and we look forward to assisting you again.

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