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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

4.4
224 Reviews
Call Dealership (210) 828-1515

8811 IH35 South

San Antonio, TX

78211

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224 Reviews of Lone Star Chrysler Dodge Jeep Ram

April 28, 2026

Oil change was fast. Service was friendly and helpful. I was well taken care of. More

by Tera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 28, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re glad the oil change was handled efficiently and that our service team was friendly and helpful. It’s rewarding to know you felt well cared for. We look forward to keeping your Jeep Wrangler Unlimited in top shape.

April 28, 2026

He is always nice and makes the experience better to deal with when you know you're going to wait. He talks to you like a regular person and doesn't push you to do the extra. More

by Alanahouse83
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 28, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear that our team made your time more enjoyable and communicated clearly. We’re glad you felt comfortable discussing your Dodge Durango without any upsell pressure. Thanks for sharing your experience.

April 23, 2026

Long drawn out process,needs upgrade appeals inside,out. No hospitality amenities for long eating periods More

by Arl24Arl42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not
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Apr 26, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 22, 2026

I was told I had oil changes remaining. Then they said all of a sudden that they were expired even though I'd used one since they supposedly expired. Dealer didn't honor what they told me. More

by NATALIE.BALL
Recommend Dealer
No
Employees Worked With
Carolina
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Apr 26, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 15, 2026

Quick service. Excellent front desk. We'll be back. Maybe some free pastries would be nice. More

by SONGOFSOLOMON97
Recommend Dealer
Yes
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Apr 15, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

How great to hear that servicing your Dodge Dart was fast and our front desk team impressed you. We appreciate your suggestion about offering complimentary pastries and will share it with the team. We look forward to seeing you again.

April 09, 2026

Courteous and it didn't take long for the service to complete. I'm glad with the service Lonestar jeep does. More

by arod3511
Recommend Dealer
Yes
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Apr 09, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to know our team provided swift and courteous service on your Jeep Wrangler Unlimited. Thank you for the five-star feedback and for trusting us with your vehicle.

April 09, 2026

Got there and got off I was greeted right away. Got oil change it was quick. More

by hildakitty71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember he's name
Report | Print
Apr 09, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear you were greeted promptly and that your oil change was completed efficiently. Thank you for the 5-star rating. Enjoy your Dodge Journey.

April 08, 2026

She was very helpful , and service was good too The time they took with my truck it was not alot, they called me when it was ready, they told me to take my time, to go and pick it up. More

by GUADALUPEESQUIVEL11
Recommend Dealer
Yes
Employees Worked With
It was women but don't remember her name
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Apr 08, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re thrilled our team offered helpful, efficient service on your Ram, promptly calling you when it was ready. It was our pleasure to give you the time you needed to pick it up, and we appreciate your kind words.

April 06, 2026

Mark got me in ASAP to get my jeep fixed both times. Happy with the work. More

by dkgriffin2011
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 06, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re delighted we could fit your Jeep Compass in quickly and that you’re pleased with the repair work. Thank you for sharing your experience.

April 05, 2026

All ok Carolina was real helpful with us and extended warranty company I will recommend lonestar Dodge to my friends More

by Johnny mendez
Recommend Dealer
Yes
Employees Worked With
Carolina
Report | Print
Apr 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear we could assist you with your Ram service and coordinate with your extended warranty provider. Thank you for recommending us to your friends and we look forward to taking care of them.

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