Lone Star Chrysler Dodge Jeep Ram

Kept me informed about the work and time line until completed. Left shop rags in engine compartment. completed. Left shop rags in engine compartment. More

Rude as can be. Didn't inspect vehicle before left lot. Daytime running lights weren't working. Tires had nails Didn't inspect vehicle before left lot. Daytime running lights weren't working. Tires had nails More

Clean dealership, great customer services, attentive employees, quick process, dealership shows they care for their customers. employees, quick process, dealership shows they care for their customers. More

Went for a tire change as I purchased tire warranty My specific tire was not in stock the found one that would work but had to be picked up. I got there at 7 left at 12noon for a tire change specific tire was not in stock the found one that would work but had to be picked up. I got there at 7 left at 12noon for a tire change More

I don't feel that the recall work was done completely. Invoice states didn't accept codes. Just like the radio sold to me doesn't turn off when the car is turned off. Never purchaseing a jeep, dodge, etc Invoice states didn't accept codes. Just like the radio sold to me doesn't turn off when the car is turned off. Never purchaseing a jeep, dodge, etc More

Greeted nicely, offered coffee and snacks. Had TV to watch and everyone and everything were nice and professional. Had TV to watch and everyone and everything were nice and professional. More

Overall a great experience The older man and the woman were very nice acknowledged me right away and kept in contact with to make sure I was being helped Very nice and friendly. were very nice acknowledged me right away and kept in contact with to make sure I was being helped Very nice and friendly. More

Good customer service, friendly and helpful, and responded in a timely manner with my concerns. responded in a timely manner with my concerns. More

Truck was there for 3 weeks, kept getting told it would be ready and was not ready waiting on parts. I had to call and check on the truck Carolina didn't seem to know what was going on with the repairs she be ready and was not ready waiting on parts. I had to call and check on the truck Carolina didn't seem to know what was going on with the repairs she always had to go and find out from the technician. She wouldn't even authorize my military discount. Horrible experience all around. More

One of the workers explained the technician's notes to me. I appreciate the time spent in diagnostics. me. I appreciate the time spent in diagnostics. More