Lone Star Chrysler Dodge Jeep Ram
San Antonio, TX
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224 Reviews of Lone Star Chrysler Dodge Jeep Ram
I was quoted a much higher price in person than what was shown on the dealership website for the same oil change, even after presenting a valid mailed coupon. When I asked for an itemized breakdown to under shown on the dealership website for the same oil change, even after presenting a valid mailed coupon. When I asked for an itemized breakdown to understand the price difference, none was provided and the interaction felt dismissive and unprofessional. I left without having any service completed. More
In June of 2025 I had an oil change done to my jeep. At the time I paid for a second oil change (paid $120 for the oil change and tire rotation for Jun of 2025 and the next one). So I went back in last At the time I paid for a second oil change (paid $120 for the oil change and tire rotation for Jun of 2025 and the next one). So I went back in last week and they would not honor the 2nd part of the contract saying it had been over a year. I have the receipt showing the first one in Jun of 2025 and the next one should have been paid for. They lied with the time line of over a year. Not going to this dealership anymore. More
Was given the runaround on a warranty repair that was clearly under warranty. I was being charged $400 for just diagnostic and $2000 for the repair after purchasing a brand new motor a few months ago for clearly under warranty. I was being charged $400 for just diagnostic and $2000 for the repair after purchasing a brand new motor a few months ago for $13,000.00. Needed to seek legal Council and speak with the service department manager in order to have my truck fixed under warranty and was still charged $220.00. Service rep would not advise me of the repairs that were made via text message instead referred me to my invoice statement once I paid the $220.00. Zero transparency. More
Lone star dodge is the place to take your truck for excellent service , if you need tires, mechanical are any other services. I didn't make an appointment and was only waiting 50 minutes for an oil cha excellent service , if you need tires, mechanical are any other services. I didn't make an appointment and was only waiting 50 minutes for an oil change. Lone star will do what it takes to earn your business. More
I am pleased with the oil change for my car at this dealership, customer service by Mike. The staff was friendly and knowledgeable, including the car dealership representative Daniel. dealership, customer service by Mike. The staff was friendly and knowledgeable, including the car dealership representative Daniel. More

