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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

4.4
224 Reviews

8811 IH35 South

San Antonio, TX

78211

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224 Reviews of Lone Star Chrysler Dodge Jeep Ram

February 05, 2026

Carolina is friendly, this is my 3 rd time in this dealer and it has been the best. I felt welcome this time and she had attention to detail. More

by sagrario.ortega7
Recommend Dealer
Yes
Employees Worked With
Carolina
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Delighted to know your third visit was the best and that you felt so welcome. We’re glad our team took great care with your Chrysler Pacifica service. We appreciate your continued trust and look forward to helping you again soon.

February 05, 2026

Dealing was a great help he knows exactly what he is doing and knows how to treat customers More

by firefightermedic3
Recommend Dealer
Yes
Employees Worked With
Julian Carrillo
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We’re glad our team provided knowledgeable and attentive service for your Jeep. We look forward to helping you again whenever you need us.

February 05, 2026

Fast and easy Real good and they are exelent and they clean up my truck too More

by JUAN.CASTANEDA73
Recommend Dealer
Yes
Employees Worked With
Don't remember his name But he was real respectful and cordial
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It's great to learn your Ram's service was fast and that we returned your truck spotless. Thanks for highlighting our team's work. We look forward to assisting you again.

February 02, 2026

I was quoted a much higher price in person than what was shown on the dealership website for the same oil change, even after presenting a valid mailed coupon. When I asked for an itemized breakdown to under More

by paleoJ87
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
no one
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Paleo, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 29, 2026

In June of 2025 I had an oil change done to my jeep. At the time I paid for a second oil change (paid $120 for the oil change and tire rotation for Jun of 2025 and the next one). So I went back in last More

by IAMLUCKY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 01, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 23, 2026

Outstanding service writer. Mark was knowledgeable and very helpful. He kept me informed and explained all the repairs. More

by mcvailtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roman
Jan 23, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2026

Was given the runaround on a warranty repair that was clearly under warranty. I was being charged $400 for just diagnostic and $2000 for the repair after purchasing a brand new motor a few months ago for More

by stevenlee49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jan 24, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 26, 2026 -

stevenlee49 responded

Two days after receiving my truck back. It’s still leaking oil.

January 21, 2026

Lone star dodge is the place to take your truck for excellent service , if you need tires, mechanical are any other services. I didn't make an appointment and was only waiting 50 minutes for an oil cha More

by BHAYNIE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager was excellent
Jan 21, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2026

I am pleased with the oil change for my car at this dealership, customer service by Mike. The staff was friendly and knowledgeable, including the car dealership representative Daniel. More

by OLALDE_STAR
Recommend Dealer
Yes
Employees Worked With
Mike Service and Daniel from sales
Jan 18, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2026

Awesome Everyone was nice and I like the service. Got me into a vehicle right away More

by Sansyl2925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
Jan 17, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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