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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

February 01, 2026

Was in for regular maintenance and warranty work. Was well informed of progress. Was given a loaner which means a lot to me and Ling has got it right every time since I've been going there. More

by DGCLMC
Recommend Dealer
Yes
Employees Worked With
Dana
February 01, 2026

Professional, efficient, enjoyable Smart, easy to do business with, responsive Helpful, reliable, engender customer loyalty More

by CMOH
Recommend Dealer
Yes
Employees Worked With
Ron, Tohm, Dave
January 27, 2026

Very easy, smooth experience. Bruno not only answered all of my questions, but knew some of my questions before I even asked them. Made the transaction, easy and enjoyable. More

by ROBERTSR0
Recommend Dealer
Yes
Employees Worked With
Bruno
January 22, 2026

Very courteous and professional Courteous and professional solve my problem very informative told me a few things about my vehicle that I did. I did not know I was not aware of. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Service department forgot name
January 17, 2026

I recieved top notch service from Long Cadillac I highly recommend this dealer to everyone More

by JTO021360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Tohm Palaima, Brian Wilcox
January 16, 2026

Brian was extremely helpful, friendly and easy to work with. Dropped my car off at 8:30am and was ready to pick it up a few hours later! More

by arianna6
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
January 16, 2026

Timely and efficient Always a good experience. .. helpful, timely and efficient. Always a positive experience...Brian was helpful and informative. Work was done in a timely and efficient manner. More

by a.franzosa
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
January 15, 2026

Couldn't be a better experience. Honest, informative, and efficient. Brian Wilcox was excellent in communication More

by Sdaigle
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
January 14, 2026

Seamless communication, easy to schedule and smooth drop off and pickup. Provided A1 service - will come back for sure. More

by deltarohit95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Boilard
January 12, 2026

The Service at Long Cadillac is exceptional. Brian is always very helpful and he definitely knows his stuff. The car wash is a bonus! More

by nvburgos
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
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