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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

August 14, 2026

The one owner vehicle needs little to be 💯 and even though we paid market price we are pleased with the overall experience especially considering the value of time. More

by nickpottle
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima
August 13, 2026

Service and and all staff were very helpful couldn’t have asked for better service and they were very informative and helpful. More

by DTBEAR97
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Landry
August 12, 2026

Only go to that location because of Dana's authenticity, genuine nature, and ability to make the service sales feel more like a partnership. More

by ronnie11.turner11
Recommend Dealer
Yes
Employees Worked With
Dana - the best
August 10, 2026

Brian is always great. Needed a sticker and had a couple of minor items. Always helpful and super pleasant. More

by JUDEMUR
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
August 10, 2026

I would trust my life - not just my car - with Long Cadillac. They are some of the most honest and trustworthy people I’ve met. I always feel like they truly care about their clients. The service depar More

by BETHRODIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Jody Smith
August 08, 2026

Staff did all it cld to come up with a timely solution. They always get it done More

by GATEBROS
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
August 06, 2026

Good running vehicle and appearance, but the mileage on it was 2K more than advertised, which should have lowered the price somewhat. More

by jrg01331
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan
August 03, 2026

Everything was addressed and repaired Very clean loaner vehicle, easy check out to pay for repairs More

by BWILCOX0
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
August 02, 2026

Dana was great to work with! Very professional. Andrew is good too! Clean and well kept service department. More

by DANBOILARD775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANA
August 01, 2026

While I was very happy with the service advisor I was not pleased they could not resolve my issue. This means I will require another trip to the dealership and most likely wait a while before they are able More

by mftibbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
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