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Long Cadillac
Southborough, MA
417 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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417 Reviews of Long Cadillac
July 30, 2026
Car repair wa s good. Very expensive . No loaner. Repair rep very nice, knowledgeable and very easy to talk to. Prices there have always been VERY EXPENSIVE! Very expensive . No loaner. Repair rep very nice, knowledgeable and very easy to talk to. Prices there have always been VERY EXPENSIVE! More
by solair1945
Verified CustomerEmployees Worked With
No
July 30, 2026
Routine service was fine. Second time I've brought the vehicle in for a warranty issue the 'could not be replicated that I had not issue replicating at a later time'. The firs Second time I've brought the vehicle in for a warranty issue the 'could not be replicated that I had not issue replicating at a later time'. The first one was a slight annoyance that we have learned to live with (turn signals sometime give an audible beep sometimes they don't). The latest one is cold air on your feet in winter. That I can't live with More
by Dave15
Employees Worked With
Jody
July 30, 2026
Preowned vehicle purchase. Extremely professional and thorough. Nice clean transaction. One owner trade. Pricing accurate. Zero pressure. Extremely professional and thorough. Nice clean transaction. One owner trade. Pricing accurate. Zero pressure. More
by nickpottle
Employees Worked With
Tohm Palaima
July 23, 2026
Greeting immediately. Vehicle needed additional service, Jody told me what it needed and the price and I signed my name. Car ready in 1 hr. As I was told. Escorted me to m Vehicle needed additional service, Jody told me what it needed and the price and I signed my name. Car ready in 1 hr. As I was told. Escorted me to my card. Excellent customer service. More
by Tgiombetti
Employees Worked With
Jody
July 23, 2026
Just needed a inspection sticker Limited supply of new vehicles in stock. Asked about my first free inspection. What does it entails? What is done on this first free inspection? vehicles in stock. Asked about my first free inspection. What does it entails? What is done on this first free inspection? More
by BRICCIARDI51
July 20, 2026
Dana and the entire team there are extraordinary . Dana particularly is a caring and considerate person. He goes way beyond the job . very knowledgeable and very professional... and beyond that he act Dana particularly is a caring and considerate person. He goes way beyond the job . very knowledgeable and very professional... and beyond that he actually cares about the customer. He makes you feel like you have a friend in the business. More
by DeirdreRadler
Employees Worked With
Dana
