Long Cadillac
Southborough, MA
Filter Reviews by Keyword
By Type
417 Reviews of Long Cadillac
Ron, the salesman that we dealt with was helpful and kind. He made the entire process painless. His boss was also very kind and easy to deal with. We left feeling very satisfied with our experience and kind. He made the entire process painless. His boss was also very kind and easy to deal with. We left feeling very satisfied with our experience and our new car. More
BriAn is always pleasant and professional. He keeps track of all my service records refers back much like a doctor to ensure that nothing gets missed, it’s a pleasure to work with him. The dea He keeps track of all my service records refers back much like a doctor to ensure that nothing gets missed, it’s a pleasure to work with him. The dealership is lucky to have such an employee. More
From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More
Not impressed at all with the final sales. They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they wer They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they were busy with customers!!!!!! Really I’m a customer. They got the check and didn’t give a care about finishing the deal. Never again will I do business there. It’s got to be the worst sales manager I’ve ever had. More


