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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

June 02, 2024

Very accommodating for appointments and loaners. Explained everything and let me know when it would be done . More

by LISA.MOTTOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
May 31, 2024

No pressure,helpfull salesman,easy to work with and very knowledgable about the cars options More

by rjm11254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones, Bruno Medina
May 24, 2024

Service is the most important factor for most people. If a dealer provides good service customers will remain loyal. If I can not get good service from Cadillac dealers, I will buy a car with a dealer pr More

by Iraj Gashgaee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
May 22, 2024

Great! Bruno was comfortable to work with, vehicle knowledge excellent! I would highly recommend this dealership !! More

by hutch.stella
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
May 21, 2024

Darryl spent extra time with me when I came to get the car to go over the user interface in the car to make sure I was comfortable with the car before I left the dealership. I had a long comfortable drive More

by cbp427@comcast.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak
May 19, 2024

Excellent service, everyone I deal with is friendly and very helpful. I trust their work and always feel comfortable with their recommendations. Jody is exceptional More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Jody Smith
May 17, 2024

Bruno was a pleasure to work with! Very attentive without being pushy. Very knowledgeable and patient and willing to take plenty of time to answer all of my questions. I was very grate More

by CMC1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
May 17, 2024

Great and clean dealership with kind people all around. Bruno was incredibly helpful, reaching out to my insurance and being quick to answer any and all questions. Great experience, would highly recommend More

by ianchilderscg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
May 17, 2024

Phenomenal! Incredible service, personal attention, went above and well beyond my expectations! Can't say enough about Tohm and Jimmy: true professionals, ma More

by pauljuliuspeter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima, Jim Golden
May 12, 2024

Extremely disappointed don't plan on doing business again salesman Ron was great though won't go unless warranty More

by ljames4653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Mazurek
May 13, 2024 -

Long Cadillac responded

Thank you very much for providing us some feedback and your business is very important to us. We are sorry to hear of your experience and we would like to discuss this with you but we need more information. Please reach out to me at sbarry@longauto.com or 508-683-1157 and I will be happy to try to resolve any issues. Scott Barry Long Cadillac President

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