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Long Cadillac
Southborough, MA
417 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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417 Reviews of Long Cadillac
Verified Customer
April 30, 2024
The service department is excellent. A no pressure atmosphere and the staff is very professional and the price of the service is very competitive. Bring the vehicle for service you are v A no pressure atmosphere and the staff is very professional and the price of the service is very competitive. Bring the vehicle for service you are very confident because they are very knowable about the cars. More
by sfs14
Employees Worked With
Jody Smith
April 30, 2024
They are professional and made this purchase so easy! From the first phone call to the signing of the papers to the time I picked up the vehicle. The entire sales staff was wonderful and a pleasure to w From the first phone call to the signing of the papers to the time I picked up the vehicle. The entire sales staff was wonderful and a pleasure to work with. I have nothing but good things to say. They kept me advised of the status of my vehicle order as it was being made. I will recommend friends. More
by lafrance_cindy
Employees Worked With
Brian Jones, Jim Golden
April 28, 2024
Over the past 10 years we have purchased 3 automobiles from Long Cadillac : Exceptional care from the entire Team. : From Sales to Finance to Service . We’ll be back from Long Cadillac : Exceptional care from the entire Team. : From Sales to Finance to Service . We’ll be back More
by pjconn76
Employees Worked With
Brian Jones, Andrew Parker, Ron Mazurek, Brian Wilcox, Bob Morse
April 24, 2024
I have been having my service done by Longs for many years and continue to return because of the people. Recently I needed to purchase a car and did not look further than Longs. Purchasing a car was years and continue to return because of the people. Recently I needed to purchase a car and did not look further than Longs. Purchasing a car was not something I truly wanted to do, but Darryl handled everything very well and was kind and funny which was appreciated. I will continue to work with Longs. More
by KARIN_BERBERIAN
Employees Worked With
Darryl Dudyak, Bob Morse
April 21, 2024
They don’t have experts to fix few issues! I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I g I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I got the loaner car yes but it’s shame on them they couldn’t fix the real problem. If I ask why they were asking me to spend an additional $$$! It came to a point where I was asked to spend another 3k! I said enough and got the car back. I spent around 10,000$ in last couple of months!!! Shaming point is I got the car with more problems than what I asked them to fix!!!!! More
by Bala
Employees Worked With
Andrew Parker, Jody Smith
