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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

May 02, 2026

Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding s More

by Sierra Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Tohm Palaima, Darryl Dudyak, Brian Wilcox, Bob Morse, Jody Smith
May 01, 2026

It's a pleasure to go there. The people are so nice. Every one of Em I've met and you do excellent work. More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew pocker, Brian Wilcox, Bob Morse, Jody Smith
April 29, 2026

Oil change, fast and easy. Done Scheduling a maintenance visit on line was seamless. Jody called and confirmed appointment, putting some human contact back into the experience. More

by Sierra Bob
Recommend Dealer
Yes
Employees Worked With
Jody Smith, Service Advisor
April 29, 2026

They were courteous, respectful and listened to my concerns. They provided me with options and devised a course of action. The repairs were made in a timely manner. More

by Dpcacciola
Recommend Dealer
Yes
Employees Worked With
Dana Boilardi
April 28, 2026

It was great they took good care of us No Five more words five five More

by JEFF@COREYWEALTH.COM
Recommend Dealer
Yes
Employees Worked With
Dave and Luke
April 26, 2026

I had an appointment for Thursday morning. My car was there at 630 am. At 430 pm my husband called because no updates all day. He was told car was not looked at today More

by SBRAZA
Recommend Dealer
No
Employees Worked With
Jody
Apr 29, 2026 -

Long Cadillac responded

Thank you for reaching out to us as your business is very important to us. I would like to apologize for the communication not being handled correctly. While we were not able to get the car completed the day that it was dropped off, you should have been called and notified as to the status of your car. We will be reviewing this scenario with our staff to make sure future situations are handled correctly. If you would like to discuss this matter further, please call me at 508-683-1157. Scott Barry Long Cadillac

April 18, 2026

Good car selection, low pressure fair price average trade value. Clean dealership, good communication, lack of availability for loaners. More

by signbus23
Recommend Dealer
Yes
Employees Worked With
No
April 11, 2026

Courteous, reliable, and knowledgeable as always. Job well done! Service keeps the car in good reliable condition. More

by rma470
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
April 08, 2026

Tohm and David were a pleasure to deal with. Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I w More

by briannesius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Boratyn, Tohm Palaima
April 06, 2026

My new 2026 XT6 was stalling after every single I got gas. I reported once and tried some of the suggestions that Dana offered. The problem continued. I called and told Dana I would drop off the car for More

by PAULL12
Recommend Dealer
Yes
Employees Worked With
Dana
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