
Long Hyundai
Chattanooga, TN
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Excellent customer service Zak did a great job of tending to all our needs in our latest purchase of a Hyundai. We would definitely recommend him and your dealership as one tha Zak did a great job of tending to all our needs in our latest purchase of a Hyundai. We would definitely recommend him and your dealership as one that treats its customers as if they are important. More
First time using Service department I have mixed feelings about the customer service. I went to have my oil changed and to have my car washed (i get 2 free washes and waxes a year)... i I have mixed feelings about the customer service. I went to have my oil changed and to have my car washed (i get 2 free washes and waxes a year)... i just bought the car less than 2 months ago and you could still see the circles on the wind shield where the stickers were, so i wanted it washed. The washed the windshield, body of the car and the two front windows, but did not wash back window or the 2 back seat windows. They also did not give me a sticker to tell me when my next oil change is due (simple math, I know, but I like the sticker as a reminder). I will go back, but I am hoping that next time, they treat me better than this time. I was already late for work or I would have went back in and had them do the windows they did not do. More
Took good care of me Cedric Toney did a great job working with me à and i would recommend him in future to my friend and coworker so I think he deserves a raise for the Cedric Toney did a great job working with me à and i would recommend him in future to my friend and coworker so I think he deserves a raise for the great job he did More
Carolyn My experience was so special I enjoyed my self Cedric was great to work with.I recommend him to anyone thank you Cedric and long so much. My experience was so special I enjoyed my self Cedric was great to work with.I recommend him to anyone thank you Cedric and long so much. More
Love Long! “Long” story short, I went to buy a 2019 Hyundai Santa Fe (on behalf of my father) for my mother for Christmas. He had spent nearly 2 months in the ho “Long” story short, I went to buy a 2019 Hyundai Santa Fe (on behalf of my father) for my mother for Christmas. He had spent nearly 2 months in the hospital and was physically unable to take care of this on his own. I was in and out of the dealership in no time! There was no-pressure at any point. They listened to exactly what I had asked for and the entire process of purchasing this vehicle was easy. Tim Hartley was very professional and polite. He was very attentive and went above & beyond what was required. More
Warranty work They worked me in within a relatively short time. I didn’t realize one of the repairs was a warranty item which was a pleasant surprise! They worked me in within a relatively short time. I didn’t realize one of the repairs was a warranty item which was a pleasant surprise! More
Great salesman I went to get my second car from these guys I now have a 2017 Chevy impala which has been running great as well as my first car that I purchased from I went to get my second car from these guys I now have a 2017 Chevy impala which has been running great as well as my first car that I purchased from them over 4 years ago! The thing I like the most is that they just don’t sale you the car they make sure that you have warranty and that your needs are meet. Ask for Cedric great guy patient knows his stuff and if he doesn’t he will surly find the answer for you. More
Great Service Quickest car buying experience I have had! Tim Hartley was very helpful with getting us into the the car we wanted. He also took the time to show us h Quickest car buying experience I have had! Tim Hartley was very helpful with getting us into the the car we wanted. He also took the time to show us how Everything in the car worked. We have been driving it for almost 2 months now and we love it! Also... he wasn’t a pushy salesman... which is a huge thing for me... bc i would have just left if he had been! More
Excellent Dealership Came to the dealership not knowing if I would get approved. Tim helped me get approved for a brand new Kona. Excellent car. He explained all the featu Came to the dealership not knowing if I would get approved. Tim helped me get approved for a brand new Kona. Excellent car. He explained all the features in detail and made buying a new car painless. I highly recommend Tim and the entire staff of Long Hyundai! More
How great the service Is Tim Hartley was super nice to us! Very professional attitude! Explained everything to me about the car. We were in and out of the finance office in 20 Tim Hartley was super nice to us! Very professional attitude! Explained everything to me about the car. We were in and out of the finance office in 20 mins. I would highly recommend anyone who wants a auto dealer that is honest and nice to deal with to come see Tim and the staff at Hyndea Long. More