
Long Hyundai
Chattanooga, TN
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nices peopl i have ever purchase from,they make you feel at they are so nice this is the third car I purchased there. they take the time to show you all the function of the vehicle and make sure you understand they are so nice this is the third car I purchased there. they take the time to show you all the function of the vehicle and make sure you understand everything before you leave the dealership More
Do Not Recommend My husband and I have bought five vehicles from Long Hyundai. At one time, I owned a 2012 Hyundai Santa Fe. We loved the car until the drive shaft t My husband and I have bought five vehicles from Long Hyundai. At one time, I owned a 2012 Hyundai Santa Fe. We loved the car until the drive shaft tore up and had to be replaced. The first time it was under warranty. The service department replaced the drive shaft entirely. A year or so later the drive shaft tore up again. It was not under warranty this time. We had to pay for it out of our pocket. The service department gave us a discounted price which we thought was good at the time. After it was fixed the second time, we decided to trade it in on another vehicle. A few months after the car was traded in, the service department called us and asked us if we still wanted the part to the steering column that was ordered the first time the 2012 Hyundai was put into the shop for the bad steering column. We think this missing part may have been why it tore up the second time. I left messages for the service department manager to call me back about it but I never received a call from the manager about this problem. I feel this was shoddy work, negligent and it recklessly endangered us. I wonder if the people who bought the 2012 Hyundai we traded in are safe in driving it. I do not think we will buy any more vehicles from Long Hyundai. More
Extra Mile I recently bought a new vehicle with Long Hyundai and I've visited other dealerships before, but the staff at Hyundai were friendly, quick and efficie I recently bought a new vehicle with Long Hyundai and I've visited other dealerships before, but the staff at Hyundai were friendly, quick and efficient. In addition they were very reasonable with the price tag and easy to work with. Ardis was my hardworking salesman, and he was a pleasure to work with and made sure we were attended to through the entirety of my purchase. Overall it was a very positive experience. More
Great dealership We just bought a new Hyundai sonata sport and it was a pleasure to deal with long hyundai.cedric and Justin were excellent to deal with.we got a great We just bought a new Hyundai sonata sport and it was a pleasure to deal with long hyundai.cedric and Justin were excellent to deal with.we got a great deal and grreat customer service too.go see Cedric and buy a Hyundai and you will be treated great too, I'm sure More
Hyundai The cars are amazing and the customer service is the best! I bought myself a car from them on Monday came back with my aunt Friday and she is trading The cars are amazing and the customer service is the best! I bought myself a car from them on Monday came back with my aunt Friday and she is trading in her car for a newer one! They gave her all her add ons she wanted and are even showing her how to hook up all the Bluetooth options! All in all amazing place that takes care of their customers!!!! More
New Kona, lots of issues Bought a 2018 Kona. Lots of issues in the first month of ownership. Headliner loosens and rattles. Brought in after a week of having the car no resolu Bought a 2018 Kona. Lots of issues in the first month of ownership. Headliner loosens and rattles. Brought in after a week of having the car no resolution. Service dept is great but issue not fixed. Back hatch does not closw easily. Needs to be slammed shut. Gas gauge reads 75 miles to empty and 6 miles later reads 15 miles to empty. USB port sometimes works and syncs to Apple car and sometimes does not. Again the service dept is great but multiple issues with a car a month old is not great. Wish there was another option for the car. More
Hyundai Tuscon If you are in the market for a new car, I highly recommend that you see Tim at Long Hyundai of Chattanooga. He is very friendly and knowledgeable abou If you are in the market for a new car, I highly recommend that you see Tim at Long Hyundai of Chattanooga. He is very friendly and knowledgeable about the cars he sales. He is patient with questions (and test drives). He was able to take a difficult trade in (for me) and make the whole transaction more pleasant than I ever imagined. Thank you Tim! More
A Wonderful Experience We visited Long Hyundai today looking for a new vehicle. We we're welcomed with a bright smile from Makayla who walked us through the whole process. We visited Long Hyundai today looking for a new vehicle. We we're welcomed with a bright smile from Makayla who walked us through the whole process. We drove away in a brand new Santa Fe, exactly like we wanted. We've bought 'several' cars in our 60+ years. This experience was by far the quickest, easiest, and most courteous we've ever had. Thank you Makayla and Tim for your professionalism & courtesy. We'll be sending customers your way! More
Out standing service Cedric Toney gave me excellent service and helped me get the vehicle I wanted in the lot. He asked me some questions to know how better to help me to Cedric Toney gave me excellent service and helped me get the vehicle I wanted in the lot. He asked me some questions to know how better to help me to the point that he could give me the best service he could possibly give. More
Cedric Toney He took care of everything since the moment I got there! He asked me all the right questions helped me through all the paperwork. All and all he helpe He took care of everything since the moment I got there! He asked me all the right questions helped me through all the paperwork. All and all he helped making buying a car a breeze and less stressful and I feel I got a great deal! More