
Long Hyundai
Chattanooga, TN
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Great at keeping an eye out for what you need It is always great to find a sales group that focuses on what your needs are, not just what they need to move out of their inventory. It is always great to find a sales group that focuses on what your needs are, not just what they need to move out of their inventory. More
Grateful for Long Hyundai My husband and I broke down outside of Chattanooga. Long Hyundai was instrumental in helping us get a tow truck and a rental car. Since we had to leav My husband and I broke down outside of Chattanooga. Long Hyundai was instrumental in helping us get a tow truck and a rental car. Since we had to leave the vehicle, they kept us notified with status reports in a timely manner. Chris Daniel worked in close liaison with us since we lived 4 hours away. The service department was thorough. The mechanics found the source of our repeated issue and repaired it as quickly as possible. More
Great Car Buying Experience Great experience. Long Hyundai was the 1st place I went to. Found something I really liked. Went to several other dealerships before making my final d Great experience. Long Hyundai was the 1st place I went to. Found something I really liked. Went to several other dealerships before making my final decision, and still ended up back at Long Hyundai. John G. was great! No pressure to buy. Answered all my questions and took the time to explain all the different features. More
relaxed this was good experience in every way the people were great all questions were answered honesty is important they have it this was my second car this was good experience in every way the people were great all questions were answered honesty is important they have it this was my second car More
Great place would buy from them again Dealership was great the whole time . Zak the sales person was awesome. Everyone was easy to work with I would buy from them again and recommend them Dealership was great the whole time . Zak the sales person was awesome. Everyone was easy to work with I would buy from them again and recommend them to anyone. More
Satisfied Zak was a great help to me for purchasing my Hyundai. He was very thorough and did not push me to buy something else I didn’t want. I got the Sonata I Zak was a great help to me for purchasing my Hyundai. He was very thorough and did not push me to buy something else I didn’t want. I got the Sonata I wanted and am very happy with it. I would definitely do business here again. More
Comfortable and easy As the saying goes, Zak's the man! He is great at listening and helped detangle needs from wants and was very conscious about my budget. He explained As the saying goes, Zak's the man! He is great at listening and helped detangle needs from wants and was very conscious about my budget. He explained all the details of the features and options as well as the certifications on the pre-owned vehicle. He also explained the warranty. Sharing all the critical information clearly made it easy to buy my new-to-me car. More
Quick Recall Service Very pleased with how quick the service was for my recall appointment recently. In the past at other Hyundai service places, I had to wait 2 hours f Very pleased with how quick the service was for my recall appointment recently. In the past at other Hyundai service places, I had to wait 2 hours for what they said would be a 15 minute appointment, but Long Hyundai gave me a true estimate-- they said it would be fifteen minutes, and it was! I brought a book to read in their waiting room, and honestly I could have camped out there all day. They had coffee, cookies, a friendly attendant (I think his name was Derek), and lots of comfy chairs, so even if I did have to wait longer I wouldn't have minded. The only reason I'm not giving five stars is that it's a little hard to navigate in the parking lot/discern which of the service buildings is actually Hyundai, because it's connected to the Volvo store. This would be super easy to fix, though, with just a sign or two pointing customers in the right direction. Overall great service and I'll be back whenever my car needs a little TLC. More
Such a great experience It was my first experience buying my own car. The salesperson John G was really good at explaining features of the car and tried very hard to meet my It was my first experience buying my own car. The salesperson John G was really good at explaining features of the car and tried very hard to meet my expectation with the price and service. More
Excellent Experience Great overall experience! Not too pushy. Respected our space and stepped away to give us time to discuss prior to buying. Would recommend to others Great overall experience! Not too pushy. Respected our space and stepped away to give us time to discuss prior to buying. Would recommend to others More