
Long Hyundai
Chattanooga, TN
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Comfortable and easy As the saying goes, Zak's the man! He is great at listening and helped detangle needs from wants and was very conscious about my budget. He explained As the saying goes, Zak's the man! He is great at listening and helped detangle needs from wants and was very conscious about my budget. He explained all the details of the features and options as well as the certifications on the pre-owned vehicle. He also explained the warranty. Sharing all the critical information clearly made it easy to buy my new-to-me car. More
Quick Recall Service Very pleased with how quick the service was for my recall appointment recently. In the past at other Hyundai service places, I had to wait 2 hours f Very pleased with how quick the service was for my recall appointment recently. In the past at other Hyundai service places, I had to wait 2 hours for what they said would be a 15 minute appointment, but Long Hyundai gave me a true estimate-- they said it would be fifteen minutes, and it was! I brought a book to read in their waiting room, and honestly I could have camped out there all day. They had coffee, cookies, a friendly attendant (I think his name was Derek), and lots of comfy chairs, so even if I did have to wait longer I wouldn't have minded. The only reason I'm not giving five stars is that it's a little hard to navigate in the parking lot/discern which of the service buildings is actually Hyundai, because it's connected to the Volvo store. This would be super easy to fix, though, with just a sign or two pointing customers in the right direction. Overall great service and I'll be back whenever my car needs a little TLC. More
Such a great experience It was my first experience buying my own car. The salesperson John G was really good at explaining features of the car and tried very hard to meet my It was my first experience buying my own car. The salesperson John G was really good at explaining features of the car and tried very hard to meet my expectation with the price and service. More
Excellent Experience Great overall experience! Not too pushy. Respected our space and stepped away to give us time to discuss prior to buying. Would recommend to others Great overall experience! Not too pushy. Respected our space and stepped away to give us time to discuss prior to buying. Would recommend to others More
Gentleman salesman Zack is a gentleman... Not enough of those around!!!! Zack called me to let me know there was a new model out just like my car. Same color. Same mo Zack is a gentleman... Not enough of those around!!!! Zack called me to let me know there was a new model out just like my car. Same color. Same model. Same trim package. I bought it!!! More
Zak at Long Hyundai is helpful and easy to work with. We recommend Zak at Long Hyundai. He is helpful and easy to work with. We have bought 2 cars from Zak and he is great. We recommend Zak at Long Hyundai. He is helpful and easy to work with. We have bought 2 cars from Zak and he is great. More
Knowledgeable and kind We were very short on time and Zak worked so fast getting us cars to try out. He had great knowledge about each vehicle and was able to answer every q We were very short on time and Zak worked so fast getting us cars to try out. He had great knowledge about each vehicle and was able to answer every question we had very easily. Zak is also very kind. More
Awesome experience! I went down to the dealership looking to get a 2017 Ioniq hybrid, they made me an offer on the 2018 model that was impossible to turn down, and drove I went down to the dealership looking to get a 2017 Ioniq hybrid, they made me an offer on the 2018 model that was impossible to turn down, and drove home with a smile on my face. I was impressed and pleased with the service that Zak gave us. He greeted us, asked what I was looking for, and in no time at all showed me what they had on the lot. He was knowledgeable about the vehicle and was able to answer my questions and provide insight into the differences between the models. When it came time to make my choice he guided me through the process and we negotiated a deal that I felt was very reasonable. I drove off the lot that day in my new car thinking how painless they had made the whole process. And with the worry free package, I don’t have to worry about maintenance or repair costs. Loved the service, and love the car even more! More
Great deal! I was very happy with my overall experience. The willingness to go the extra mile to make us happy. Go and ask for John today. I was very happy with my overall experience. The willingness to go the extra mile to make us happy. Go and ask for John today. More
Very easy, helpful, and efficient! Kelly and Randy were incredible and I could not have asked for a better car buying experience! I am thrilled with my new purchase and will buy all my Kelly and Randy were incredible and I could not have asked for a better car buying experience! I am thrilled with my new purchase and will buy all my future cars here. More