Long Hyundai

Rude and Pushy F & I Up until this last weekend, I was in the market for a pre-owned BMW and found what I wanted at this dealer at the end of the day on Friday. I spoke w Up until this last weekend, I was in the market for a pre-owned BMW and found what I wanted at this dealer at the end of the day on Friday. I spoke with a salesman who appeared to mean well, but wasn't familiar with the vehicle really at all. I fortunately knew enough to know I wanted it and after talking initial numbers with the salesman decided to come back the next morning with my trade to finish the deal. Everything appeared to be moving along until the F & I idiot informs me of the payment amount, which was WAY over where it was supposed to be, and that it was the "best" he could do, with an attitude. I felt uneasy and when I asked why, he began to give me the typical car sales BS. I told him I would talk to my personal lender and would come back Monday and if the car was there, then I would reconsider. He then became pushy and commented that he had someone right outside the door who wanted the car and didn't care if I bought the car or not because it would be gone before the end of the day. I rarely lose my temper with people, but this guy made my blood boil and I probably said some things I shouldn't have in pubic. Regardless, he was disrespectful and cocky and I will NEVER set foot on that property again. By the way...I was trading in a Mercedes ML350 AND an older BMW 325ci. The numbers were soooooo low even I knew they could do better IF they wanted. After I left, I stopped by the dealer (Prestige Cars which is just down the road) where I bought the ML350 and found a BETTER BMW for a BETTER price AND they allowed me about 4K MORE on my trade. My issue was mainly with the F & I clown. The salesman, while not knowledgeable as he should have been, was at least friendly and tried. Regardless, if potential customers are treated the way I was treated, it's amazing your still in business, Long dealerships. More

New car We have delt with the same salseman Artis Toney several times and he always has done a great job. We have had great experiences each time we have been We have delt with the same salseman Artis Toney several times and he always has done a great job. We have had great experiences each time we have been to hyundai. More

Great Experience We had a great experience here. The staff was very easy to work with and helpful in finding the right car for us. The process was very seamless, and w We had a great experience here. The staff was very easy to work with and helpful in finding the right car for us. The process was very seamless, and we chose a new car after just one visit. More

Thank You Long Hyundai! Dealership went above and beyond to meet my needs! I felt comfortable and never felt pressured. The purchasing process was smooth and effortless. Than Dealership went above and beyond to meet my needs! I felt comfortable and never felt pressured. The purchasing process was smooth and effortless. Thank you! More

happiest customer ever i have to thank long of chattanooga and tim for making this the easiest car buy ever. i was welcomed without being smothered, all my needs were met an i have to thank long of chattanooga and tim for making this the easiest car buy ever. i was welcomed without being smothered, all my needs were met and I was satisfied with the car I purchased More

One happy girl I have to thank long hyundai of chattanooga, they helped me beyond expectation... the saleman, tim, was excellent. the dealearship was excellant, ever I have to thank long hyundai of chattanooga, they helped me beyond expectation... the saleman, tim, was excellent. the dealearship was excellant, everything was excellent. thank you all for all your help More

best buy ever I never expected such an easy and satisfying process.. the salesman, tim, understood exactly what i wanted and the finalization process came just as s I never expected such an easy and satisfying process.. the salesman, tim, understood exactly what i wanted and the finalization process came just as simple... I would definitely return More

the guys are great in the service department always so very helpful, friendly, I have never had a bad experience with them and they always have my car finished with in 30-45 minutes always so very helpful, friendly, I have never had a bad experience with them and they always have my car finished with in 30-45 minutes More

satisfaction with service I am extremely satisfied with the car buying experience at long hyundai of chattanooga. The entire process went very well and I couldnt be happier wit I am extremely satisfied with the car buying experience at long hyundai of chattanooga. The entire process went very well and I couldnt be happier with the car I ended up purchasing. Thank you Tim for understanding all my needs More

Surprisingly pleasurable I actually wasnt looking forward to purchasing a new car because I know how smothering visiting a car lot can be. Surprisingly Tim at Long definitley I actually wasnt looking forward to purchasing a new car because I know how smothering visiting a car lot can be. Surprisingly Tim at Long definitley changed my opinion. This experience went nice and smooth, Thanks guys More