
Long Hyundai
Chattanooga, TN
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It was an excellent experience. They greeted me immediately upon arrival and took my car right on back to the service area and less than an hour later they were finished.I have never They greeted me immediately upon arrival and took my car right on back to the service area and less than an hour later they were finished.I have never had to wait very long for service at Long Hyundai. it is the best service experience I have ever had at a car dealership. More
Completed the sale last night. Very happy with the experienc We are a repeat customer with Long and very happy with all of the service we experienced while purchasing our new SantaFe 2.0T. We stopped by Saturda We are a repeat customer with Long and very happy with all of the service we experienced while purchasing our new SantaFe 2.0T. We stopped by Saturday and Chris showed us the models on your lot and accompanied us on the test drive. We were able to pick the car we wanted and then completed the transaction last night. Everyone was extremely helpful and provided a new car buying transaction that was easy and pleasant. More
Service Appt I visited the dealership for an Oil change and seat recall . They were pleasantl ant courteous. I was out efficiently on time .it was a nice experien I visited the dealership for an Oil change and seat recall . They were pleasantl ant courteous. I was out efficiently on time .it was a nice experience. More
Great Car, Great Employees The fact that we bought a 2014 and came back to buy a 2017 model says it all. The 2014 was great and we loved it but the 2017 hybrid is even better. The fact that we bought a 2014 and came back to buy a 2017 model says it all. The 2014 was great and we loved it but the 2017 hybrid is even better. More
RECALL Long Hyundai has exceptional staff. When I scheduled my appointment for the recall on my Sante Fe I was told it may take approximately 2 hours. When I Long Hyundai has exceptional staff. When I scheduled my appointment for the recall on my Sante Fe I was told it may take approximately 2 hours. When I got to the dealership I was in and out of there within 45 minutes. The staff was very courteous, friendly, and knowledgeable. I will continue to take my vehicle for any maintenance, oil changes, recalls, etc. to Long Hyundai! Thank you all taking care of me and making sure my vehicle is safe to drive at all times! More
sales person Ardis Toney was very professional and helpful. He went out of his way. However, it felt like he had to "ask permission" for every little thing which Ardis Toney was very professional and helpful. He went out of his way. However, it felt like he had to "ask permission" for every little thing which added time to the sale and was awkward. More
Amazing dealership! Very happy with our purchase, couldn't have asked for better service. Zak was an amazing salesman, and went above and beyond the call. Mike Nichols al Very happy with our purchase, couldn't have asked for better service. Zak was an amazing salesman, and went above and beyond the call. Mike Nichols also was very helpful, and great through the whole process. Definitely satisfied with our experience, and recommended others to this dealership. More
Always A1 Service My 2014 Santa Fe needed 2 recall repairs and the 15K maintenance work. They finished in record time and did not leave me stranded. I am a small busine My 2014 Santa Fe needed 2 recall repairs and the 15K maintenance work. They finished in record time and did not leave me stranded. I am a small business owner with a virtual office so my car is important to me! Thanks for getting me back on the road in record time and for allowing me to "sample" the 2018 Sonata! More
Excellent customer service Ardis and Mike were excellent. They made this so easy. Thank you for all you did. Well definitely be back in the future and I will recommend them to f Ardis and Mike were excellent. They made this so easy. Thank you for all you did. Well definitely be back in the future and I will recommend them to friends and family. More
The Long Hyundai Difference You are truly treated like part of the family at Long Hyundai. They explain everything right up front, in terms that anyone could understand and may y You are truly treated like part of the family at Long Hyundai. They explain everything right up front, in terms that anyone could understand and may your car shopping/buying experience a more relaxed pleasurable on than the typical rush pushy sales of some places. Everyone is friendly, courteous, and helpful and our salesman was extremely Knowledgeable of every facet of the vehicles I looked at, and the one I chose to purchase. More