Long Hyundai

I am very pleased with my car buying experience at Long Hundai, primarily because of Cedric Toney. Cedric was friendly, pleasant and very helpful. He was knowledgeable about the Santa Fe I purchased, and g Hundai, primarily because of Cedric Toney. Cedric was friendly, pleasant and very helpful. He was knowledgeable about the Santa Fe I purchased, and got all of my questions answered. I appreciate the fact that he was not high pressure. When you come to Long don't hesitate to ask for Cedric! More

Excellent service, bring a jacket! You will get excellent service hear, but at a price. However, you need a jacket with you, the waiting area is always very cold. Not sure how the emp You will get excellent service hear, but at a price. However, you need a jacket with you, the waiting area is always very cold. Not sure how the employees stand the cold. Most wear jackets inside. Why not make it more pleasant for the customers and the employees? More

Lee Pierce helped my mother pick out the perfect car for her. He was knowledgeable and we felt good about the car, service and price! her. He was knowledgeable and we felt good about the car, service and price! More

We went to long of chattanoiga three years ago and purchased a car and returned to purchase one more for our son from Zack again we recommend long and Zack to every car buyer They are good purchased a car and returned to purchase one more for our son from Zack again we recommend long and Zack to every car buyer They are good More

Came to Long Hyundai looking for an SUV and met Zak. He was very helpful and informative and took the time we needed! If you are looking go see Zak ask for him was very helpful and informative and took the time we needed! If you are looking go see Zak ask for him More

False advertising If you're going to buy a car from Long Hyundai, I strongly recommend you look at the price on the internet first because otherwise you may end up nego If you're going to buy a car from Long Hyundai, I strongly recommend you look at the price on the internet first because otherwise you may end up negotiating from a much higher starting price and end up paying more for the car than you would otherwise. This happened to me recently. The sticker price on my car was $450 more than the price that was advertised on the internet. I realized this after I got the car home (I drove from Knoxville, Tennessee to Chattanooga) and did a Google search on the VIN. Had I started my negotiations from the internet price, I would have paid at least $450 less for my car, and I certainly never would have walked out with a deal that was only $200 below sticker price. (You can't see it on the photos I uploaded, but the internet price on the car was $14,850.) Ultimately, I discussed this problem with Mike Nichols, the General Sales Manager, and in not so many words he told me, "Too bad. A deal is a deal." I wholeheartedly agree with this concept under the right circumstances, but inaccurate pricing of a vehicle by the dealer is hardly what I consider a right circumstance. Mr. Nichols apparently doesn't care enough to do anything to make things right even when the burden of responsibility falls squarely on his shoulders. You see a lot of 5-star reviews on Google for Long Hyundai. In fact, they have an average rating of over 4.7 stars, but I wonder if there's a reason for that? While I was there, my salesman literally stood over me and pressured me to give him a 5-star review. He watched and made sure I did it. That was weird for me, but I did it anyway because overall I *thought* I'd had a pretty good experience. I wonder how many people don't want to give a good review but are intimidated into doing it anyway? You also see negative reviews for them on Google, none of which have any response from Long Hyundai. In other words, they don't take care of their disgruntled customers, only the ones who give them good reviews. That says a lot about a company. More

The Hyundai of Chattanooga staff was very friendly. Kwon was my salesman and was extremely helpful, patient and professional. Will highly recommend. Thank you for getting me in my new vehicle. was my salesman and was extremely helpful, patient and professional. Will highly recommend. Thank you for getting me in my new vehicle. More

Great service. Cedric and Randy were very professional and a great help. I got a great car from a great selection. Josiah was very good and helpful. and a great help. I got a great car from a great selection. Josiah was very good and helpful. More

Great service at a fair price. Got us in and out explained everything they did and checked in a timely manner. 5 star sevice department. explained everything they did and checked in a timely manner. 5 star sevice department. More

Knowlageable, Fair, and a Simple process I worked with Cedric who was easy to work with. On my second visit he was with another client and asked Makayla to take me on another test drive. She I worked with Cedric who was easy to work with. On my second visit he was with another client and asked Makayla to take me on another test drive. She was very knowledgeable of the car and was able to answer my random questions completely. Based off of their help I decided to get the IONIQ Hybrid SEL model. I have been impressed with the fuel efficiency it gives. More