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Long Hyundai - Service Center

Chattanooga, TN

4.3
233 Reviews

233 Reviews of Long Hyundai - Service Center

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January 14, 2023

The service department has had a great turn around and i can see improvements being made great job and thanks to Chris i was in and out More

by Edward041701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Daniel’s and canyon Cauble
December 30, 2022

The service staff has always been knowledgeable, accommodating and helpful! Thank you for being so easy to contact for answers and support! More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla DeBusk
December 09, 2022

Took 5 phone calls to get someone in service to answer a call. The type of service I needed to address the issue with my vehicle changed 3 times as I spoke with different employees between scheduling, dropo More

by Disgruntled Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
December 07, 2022

Friendly, happy to help, product knowledge, Thank You for fixing our seat belt in a timely manner More

by readdirections58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla DeBusk
December 02, 2022

Always a great experience at long Hyundai service. Never had any issues in 4 plus years of service. I greatly appreciate you guys More

by Jonmays68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Carpenter Randy Francisco John Rose, Makayla DeBusk
October 25, 2022

The worst service ever! !! No one will answer the phone and then broke things on the car!! More

by kathygarcia1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nate
August 05, 2022

Chris is amazing and controls all aspects of service - reasonable in & out. My continuing concern is the lack of a dedicated Genesis facility as tends to get very busy with both Volvo & Hyndai in the More

by JGM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
July 21, 2022

The service was excellent and really cared about your time and needs. Would highly recommend to everyone! More

by Getta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
June 28, 2022

Terrible service as usual. I recall appointment was at 930 and was told it would take 45 minutes to an hour at 1230 my car still wasn't in the bay. I called 3 months prior to s More

by Sneedca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
June 25, 2022

Upon my arrival for the 7,500 mile service for my Kona, I was quickly recognized and the check-in begun. A sales presentation was made for some additional charge fuel injector and oil treatment service was More

by DABAFLOYD47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Christoph/4015
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