Long Hyundai - Service Center

My 2021 Palisade was towed in Friday, May 13th, and it is now Saturday morning and cannot find out anything about my car. Left 3 messages yesterday for the service department and still no call back, so I st now Saturday morning and cannot find out anything about my car. Left 3 messages yesterday for the service department and still no call back, so I still don't know anything about my car. It is still under warranty with only 28,000 miles on after a year and a half. Long Hyundai is only concerned about selling the car and the customer after care is non-existent. I love the car, but if I can't get any satisfaction from the dealer, I will never recommend or buy another car from any of Longs dealerships. I asked to speak to a manager, and am told the only person in the dealership that has a voice mail is the service manager, and I did leave a 2nd message with him, but no response. How ridiculous is that. NO SATISFACTION at all. I will take my car elsewhere when I have to. HORRIBLE DEALER. More

Service was great they check out my car changed my oil & filter checked my fluids wash my car they did a great job. filter checked my fluids wash my car they did a great job. More

Service writer was on spot did a great job. . service was fast and efficient thank you . service was fast and efficient thank you More

Miranda is great to work with, very excited about her job. I have never had issue with the service. Always taken care of. job. I have never had issue with the service. Always taken care of. More

Great service, great costumer service, great people, happy to do business whit Long Chattanooga very happy. happy to do business whit Long Chattanooga very happy. More

Quality work with helpful staff courtesy and friendly would recommend when buying a new car check out Long Hyundai would recommend when buying a new car check out Long Hyundai More

Experience was great !!! Service manager was professional and couldn't have been easier from drop off to pick up. and couldn't have been easier from drop off to pick up. More

My first time at Long Hyundai. The service was fast and friendly! I will be coming back. friendly! I will be coming back. More

I have been a customer of Long of Chattanooga for almost 20 years and I plan to continue to do business with them. There service department is one of the reasons I am so satisfied.Chris at the service desk 20 years and I plan to continue to do business with them. There service department is one of the reasons I am so satisfied.Chris at the service desk is knowledgeable and accommodating and no pressure. I have never had to return to have a repair that was performed to have to be redone. More

Thank you Chris and the team in the service department for ensuring my moms car stays in tip-top shape! for ensuring my moms car stays in tip-top shape! More